Orcon

Orcon knows its stuff when it comes to internet. The company was the first to unbundle the local loop, the first to launch a mass-market plug and play VoIP device, and the first to get Kiwis hooked up to ultra-fast broadband.

Orcon offer gigabit residential plans, bringing a new level of broadband speeds to Kiwi consumers, along with ADSL, VDSL and Fibre with or without homeline services dependant on what is available at your broadband region. All of Orcons internet plans offer unlimited data.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Reliability	5.7
Speed	6.1
Support	5.0
Features	5.7
Value	5.3

Average from 113 reviews

Showing 26-30 of 122 items.

2018-08-26 23:40:55

Emma Beacham 5.2

We were on the Unlimited Naked ADSL plan. Internet access was quite patchy and unreliable, cutting off randomly quite frequently. Not sure if this had much to do with Orcon or the ADSL cables near our property, but we are in quite a reasonably affluent, built-up area. Their billing site was easy-to-use and bills usually came through on time. Didn't have the best experience when cancelling our internet; they refused to be clear about what date our internet would actually stop ...read more

Pros

Easy-to-use website. Easy, reliable billing. Well-priced. Lots of options.

Cons

Not the best customer service. Internet was not at all reliable throughout the 14 months we were with them. Ended up switching.

2018-08-26 11:05:12

Jerome Edwards 5.0

Coming to the end of my 12 month contract and asked if they could transfer to the new house I am moving to. Yes... but only if I renewed for another 12 months!!

2018-07-27 13:03:57

Geoff Rogers 7.8

I been with Orcon for a while now (I think about five years) and found them to be very good. Most of their call centre staff appear to be outside New Zealand, but they are friendly efficient and competent.

Pros

Very speedy response to enquiries. I don't think I've ever spent more than a couple of minutes waiting for my call to be answered. The call centre staff are also very well trained.

Cons

I can't really think of anything.

2018-07-16 04:52:42

M Taqi Amini 5.0

I had a contract for 12 months, with the first three months free. They didn't follow their promises and took money for the first month. I called them, they said that they will not get money in later months. I was suspecting if they could just charge me all the months if I have not called them. Later I move to another apartment and asked them to move my plan. They agreed and later emailed me that I have agreed that the contract will renew for another 12 months, which I didn't. ...read more

Pros

Cons

Not a reliable company.

2018-06-28 12:08:58

Katy 6.6

We were on unlimited, they switched us with out notification to limited data, sent a huge bill and an email saying they are switching all their customers to unlimited and we must be so happy. Spent hours on the phone with no luck and had to pay the bill.

Pros

Quite reliable internet

Cons

Never tell you about surprises in your bills, dont trust them with direct debit!

Showing 26-30 of 122 items.

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Latest news on BroadbandCompare.co.nz 02.08.2016

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Introducing the Orcon Broadband designer modem series

Something a little bit different from Orcon this month – the Orcon designer series is a collection of 5 limited edition modems created by five talented New Zealand artists to make the Orcon Broadband modems a work of art.

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