Leave a review about Orcon

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Orcon knows its stuff when it comes to internet. The company was the first to unbundle the local loop, the first to launch a mass-market plug and play VoIP device, and the first to get Kiwis hooked up to ultra-fast broadband.

Orcon offer gigabit residential plans, bringing a new level of broadband speeds to Kiwi consumers, along with ADSL, VDSL and Fibre with or without homeline services dependant on what is available at your broadband region. All of Orcons internet plans offer unlimited data. 

 

** NOTE: The above information has been provided by the ISP or reproduced from their website ** 

 
Total: 5.6
Reliability 5.8
Speed 6.2
Support 5.1
Features 5.8
Value 5.4
Average from 125 reviews
Showing 11-15 of 134 items.
2019-05-10 12:41:25
John 1.8
Word experience I ever had with internet providers. Starting from poor and slow quality of service and finishing with terrible speed connection. Doesn't worst the money. Was charged 250nzd for early termination ut still happy to be away.
Pros
Cons
As above
2019-04-23 18:26:28
Andy 2.6
Orcon is the worst company I have ever dealt with. Unhelpful and money hungry. I was going to swap the internet to a new house at the end of my 1 year contract, and my account with them, and without asking tried to sign me up for another year anyways. After a bit of miscommunication (very easy with this crappy company) I tried to cancel the contract and they say they need a month notice, and continue to take money out of my account. So I’m paying 14 months of internet for a 12 month contract. Plus I had lots of issues with them and had to call them up to fix the problems with the router about 5 times within the first 2 months. I will never get Or-Cons again. ...read more
Pros
It is internet.
Cons
Too many to count
2019-04-16 13:27:12
Esther cherie 8.4
Fast and appropriate
Pros
no
Cons
no
2019-04-10 10:27:34
Dan Chadwick 3.6
When it worked all was fine, but when I needed support I was given the run around. long wait times on the phone, transferred between departments and then cut-off and having to start again. Upon ending my account they enforced a full 30 day termination even though they were no longer providing broadband access.
Pros
Good when it works
Cons
Very poor customer support, lose of features over the period of my account. Archaic termination clauses.
2019-04-08 13:22:03
Marc Jensen 2.0
Absolutely HORRENDOUS service, billing and hardware. Router is one of the worst routers available and we had to get a replacement sent. Their packages were not picked up correctly, so they direct debited the incorrect amount from our bank account. They also tried to invoice us after we had left them!
It was so bad that the retentions team helped us leave Orcon. You cannot get a worse internet provider than ORCON.

AVOID LIKE THE PLAGUE!
Pros
AVOID LIKE THE PLAGUE!
Cons
AVOID LIKE THE PLAGUE!
Showing 11-15 of 134 items.
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