Leave a review about Orcon

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Orcon knows its stuff when it comes to internet. The company was the first to unbundle the local loop, the first to launch a mass-market plug and play VoIP device, and the first to get Kiwis hooked up to ultra-fast broadband.

Orcon offer gigabit residential plans, bringing a new level of broadband speeds to Kiwi consumers, along with ADSL, VDSL and Fibre with or without homeline services dependant on what is available at your broadband region. All of Orcons internet plans offer unlimited data. 

 

** NOTE: The above information has been provided by the ISP or reproduced from their website ** 

 
Total: 5.5
Reliability 5.7
Speed 6.1
Support 5.0
Features 5.7
Value 5.3
Average from 113 reviews
Showing 6-10 of 122 items.
2019-02-21 09:39:37
Georgie Armstrong 7.0
My son inlaw has orcon on at this property but is moving out today I found that they also provide excellent value he got the gigantic package that gave 3 Wi-Fi outlets to reach all three rooms excellent
Pros
You could off something like that
Cons
No cons and 100 per month
2019-02-20 19:55:33
Talia 3.6
Would recommend this to people who really like paying hidden costs and people who don't communicate with you properly. They didn't even bother connecting our internet until 3 months AFTER we signed up and when we agreed to a connection date. Absolutely hopeless.
Pros
Did not have much problem with the internet connection itself, however
Cons
Due to circumstances beyond my control I had to cancel my 12 month contract-I knew I'd have to pay the disconnection fee so that was no problem. However it took them 3 MONTHS to cancel it, so I had to pay internet for those months and they still would not accept my payments so now they have taken me to debt collectors when they wouldn't cancel my bill making me have to pay more than what I should have in the first place. I've also tried to change my address countless times both online and over the phone and nope, whenever they contact me it's still by the old address. They need people who actually know how to do their jobs. ...read more
2019-02-06 20:48:20
Kylie 3.0
Awful service. Inconsistent information offered by various people over the phone. Hidden costs and dodgy contracts we were billed for usage before even being connected. If you sign on with them, good luck ever being able to leave without paying a termination fee.
Pros
None
Cons
Every aspect of this service
2019-01-30 11:29:50
Ivor 7.0
I asked for a price without a phone line several times to no avail.
Poor support.
2019-01-23 08:42:13
Mark Yeoh 8.6
Been using Orcon for over 9 years and been a great experience. Every time I think it's time to upgrade, Orcon offered a better than market deal. Only had a handful of issues over the years, most of which were not Orcon's fault and otheriwse dealt with by good customer support. Transition to Fibre was smooth.

Orcon doesn't offer the bells and whistles like others, but at least you pay straight for solid & reliable Internet. Currently getting as advertised 100mbps down & 20mbps up.
Pros
Fast & Reliable Internet (Auckland)
Very few problems.
Plan upgrade special deals for existing customers.
Good customer support
Competitive pricing.
Cons
Few features compared to others.
Provided average modem/router.
Showing 6-10 of 122 items.
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