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Orcon

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  • Special offer
    FIBRE BROADBAND OFFER
    *** 2 MONTHS FREE - Exclusive to Broadband Compare ***
    Special

    TWO MONTHS FREE, FREE MODEM RENTAL, FREE STANDARD INSTALLATION, IT'S A WIN-WIN. 12 MONTH CONTRACT APPLIES. Free modem while you're with Orcon. Free standard fibre install. Offer for new residential fibre customers only. ...

    TWO MONTHS FREE, FREE MODEM RENTAL, FREE STANDARD INSTALLATION, IT'S A WIN-WIN. 12 MONTH CONTRACT APPLIES. Free modem while you're with Orcon. Free standard fibre install. Offer for new residential fibre customers only. Service not available everywhere. 12 month contract and $250 early termination fee applies. Not valid with any other offers. Free calls to NZ landlines up to 1hr/call at additional $5/mth. 

    Read more
    Terms and Conditions apply. Please read them carefully.

    TWO MONTHS FREE, FREE MODEM RENTAL, FREE STANDARD INSTALLATION, IT'S A WIN-WIN. 12 MONTH CONTRACT APPLIES. Free modem while you're with Orcon. Free standard fibre install. Offer for new residential fibre customers only. Service not available everywhere. 12 month contract and $250 early termination fee applies. Not valid with any other offers. Free calls to NZ landlines up to 1hr/call at additional $5/mth. 

    100Mbps 20Mbps
    Fibre
    pic
    Unlimited data
    12 months
    contract
    from Free
    first 2 mths then $79.95
    options
  • Special offer
    Fibre Broadband
    24 month contract special offer - comes with Apple TV 32Gb
    Special

    24 month contract special offer - comes with Apple TV 32Gb. Terms and early termination fee apply

    100Mbps 20Mbps
    Fibre
    pic
    Unlimited data
    12 months 24 months
    contract
    from $79.95
    first 12 mths then $89.95
    options
  • Special offer
    VDSL OFFER
    *** 2 MONTHS FREE - Exclusive to Broadband Compare ***
    Special

    TWO MONTHS FREE, FREE MODEM RENTAL, FREE STANDARD INSTALLATION, IT'S A WIN-WIN. 12 MONTH CONTRACT APPLIES ...

    TWO MONTHS FREE, FREE MODEM RENTAL, FREE STANDARD INSTALLATION, IT'S A WIN-WIN. 12 MONTH CONTRACT APPLIES. Free modem while you're with Orcon. Free standard fibre install. Offer for new residential fibre customers only. Service not available everywhere. 12 month contract and $250 early termination fee applies. Not valid with any other offers. Free calls to NZ landlines up to 1hr/call at additional $5/mth. 

    Read more
    BEST DEAL

    Our top recommended plan - equates to just $66.63 per month on a 12-month contract. Get involved! EXPIRES 31/12/2017

    Terms and Conditions apply. Please read them carefully.

    TWO MONTHS FREE, FREE MODEM RENTAL, FREE STANDARD INSTALLATION, IT'S A WIN-WIN. 12 MONTH CONTRACT APPLIES. Free modem while you're with Orcon. Free standard fibre install. Offer for new residential fibre customers only. Service not available everywhere. 12 month contract and $250 early termination fee applies. Not valid with any other offers. Free calls to NZ landlines up to 1hr/call at additional $5/mth. 

    BEST DEAL
    50Mbps 10Mbps
    VDSL
    pic
    Unlimited data
    12 months
    contract
    from Free
    first 2 mths then $79.95
    options
  • Special offer
    VDSL Broadband
    24 month contract special offer - comes with UE Wonderboom speaker
    Special

    24 month contract special offer - comes with UE Wonderboom speaker. Terms and early termination fee apply

    50Mbps 10Mbps
    VDSL
    pic
    Unlimited data
    12 months 24 months
    contract
    from $79.95
    first 12 mths then $89.95
    options
  • Special offer
    Gigantic Fibre
    24 month contract special offer - comes with FREE XBOX ONE S
    Special

    24 month contract special offer - comes with FREE XBOX ONE S. Terms and early termination fee apply

    950Mbps 500Mbps
    Fibre
    pic
    Unlimited data
    12 months 24 months
    contract
    from $119.95
    first 12 mths then $129.95
    options
  • Special offer
    ADSL OFFER
    *** 2 MONTHS FREE - Exclusive to Broadband Compare ***
    Special

    TWO MONTHS FREE, FREE MODEM RENTAL, FREE STANDARD INSTALLATION, IT'S A WIN-WIN. 12 MONTH CONTRACT APPLIES ...

    TWO MONTHS FREE, FREE MODEM RENTAL, FREE STANDARD INSTALLATION, IT'S A WIN-WIN. 12 MONTH CONTRACT APPLIES. Free modem while you're with Orcon. Free standard fibre install. Offer for new residential fibre customers only. Service not available everywhere. 12 month contract and $250 early termination fee applies. Not valid with any other offers. Free calls to NZ landlines up to 1hr/call at additional $5/mth. 

    Read more
    BEST DEAL

    Our top recommended plan - equates to just $66.63 per month on a 12-month contract. Get involved! EXPIRES 31/12/2017

    Terms and Conditions apply. Please read them carefully.

    TWO MONTHS FREE, FREE MODEM RENTAL, FREE STANDARD INSTALLATION, IT'S A WIN-WIN. 12 MONTH CONTRACT APPLIES. Free modem while you're with Orcon. Free standard fibre install. Offer for new residential fibre customers only. Service not available everywhere. 12 month contract and $250 early termination fee applies. Not valid with any other offers. Free calls to NZ landlines up to 1hr/call at additional $5/mth. 

    BEST DEAL
    10Mbps 1Mbps
    ADSL
    pic
    Unlimited data
    12 months
    contract
    from Free
    first 2 mths then $79.95
    options
  • Special offer
    ADSL Broadband
    24 month contract special offer - comes with UE Wonderboom speaker
    Special

    24 month contract special offer - comes with UE Wonderboom speaker. Terms and early termination fee apply

    10Mbps 1Mbps
    ADSL
    pic
    Unlimited data
    12 months 24 months
    contract
    from $79.95
    first 12 mths then $89.95
    options
Orcon
5.5

total

  • Reliability 5.7

  • Speed 5.9

  • Support 5.0

  • Features 5.6

  • Value 5.4

Average from 72 reviews

Orcon Broadband offer two main types of Orcon Broadband package.

Orcon is one of the new breed of New Zealand Broadband Providers. They keep the Orcon Broadband plan prices simple so that you know exactly what things will cost and what you will get.

Some Orcon broadband plans include a telephone landline whilst other broadband plans, like Orcon Naked Broadband doesn't have a home telephone line included as an option.

Orcon does offer Orcon Ultrafast Fibre Broadband and Orcon broadband packages with different data limits and variable speeds.

The type of Orcon broadband connection you can get depends on the broadband connection available in the street at your address. Orcon offers all types of broadband connection, Orcon Fibre, Orcon VDSL and Orcon ADSL dependant on what is available in your broadband region.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website ** 

 
    15 November

    Family Filter

    Family Filter is a provider’s tool to defend your internet connection from inappropriate/harmful content. It is one of the easiest ways for parents to safeguard their kids online.

    22 September

    Best Fibre Broadband Provider Broadband Compare Awards 2017 - Finalists

    The finalists in the Best Fibre Broadband Provider category of the Broadband Compare Awards 2017 have been named.

     

    12 September

    ADSL broadband speed report September 2017

    We all know how confusing it is that ISPs advertise the same speeds... but are their speeds actually the same?  According to the latest ADSL Truenet.nz report, the speed differences for NZ websites continue to show a wide spread on ADSL providers.  

    12 September

    VDSL broadband speed report September 2017

    Looking for a VDSL connection?  Make sure you are on the best VDSL connection delivering the best VDSL speeds for your money.  Read all about the performance of VDSL internet providers in NZ.

    12 September

    Fibre broadband speed report September 2017

    Who delivers the most consistent and fastest fibre broadband speeds in New Zealand?  This article showcases the fastest fibre broadband providers in NZ from a range of internet providers tested by Truenet.

Orcon
5.5

total

  • Reliability 5.7

  • Speed 5.9

  • Support 5.0

  • Features 5.6

  • Value 5.4

Average from 72 reviews

Terry Hawker25th May 2017

7.4
Reliability
8
Speed
8
Support
4
Features
8
Value
9

A good usually fast, usually reliable service. A pity about the support. Although a reasonable first response time there is hardly ever a resolution. Finally it you just stop getting any communication. ie, it has been passed to our 2nd level support, then one more call asking all the same questions, after that NOTHING!!!

Pros:

Speed, reliability and cost.

Cons:

SUPPORT!!!!

John25th May 2017

3.2
Reliability
6
Speed
4
Support
2
Features
2
Value
2

useless accounts system and help staff unable to understand their accents

Pros:

None

Cons:

None

Jason23rd May 2017

7.0
Reliability
7
Speed
7
Support
7
Features
7
Value
7

Good

Pros:

Good

Cons:

Good

Himan21st May 2017

2.2
Reliability
1
Speed
3
Support
1
Features
3
Value
3

Worst Support I have ever experienced. They know nothing about NZ, all pinoys. Internet is always choking slow or broken. My part time job from last 1 month is to call their retarded support staff everyday who don't even let you speak and keep regurgitating scripted lines or cut you off or put you on hold. So called technical support don't even understand basic IT/networking terms.

Pros:

None; ( my internet crashed twice while writing this review; had to write 3 times)

Cons:

Support, reliability, speed. I wish they go bankrupt soon.

pika9th May 2017

6.0
Reliability
5
Speed
9
Support
2
Features
9
Value
5

no technical support, Stay away

M Hartono30th April 2017

3.0
Reliability
6
Speed
6
Support
1
Features
1
Value
1

Was a customer for over 2 years never missing payment. They deleted our email and didn't tell us. It took 7 attempts contacting by phone, email and support tockets over a 6 week period to get them to accept it was deleted and get it turned back on. It took me over 6 hours of my time to get a simple explanation and action by Orcon to fix the issue. To top it off our monthly bill was due and I told them I wasn't paying it till I got answers, they have not provided any answers so they have lost our custom. Their quality of representatives is disgusting and unable to understand simple English. Their policy to not help and not value existing customers is even more appalling. Shame on Orcon for there total disregard of customers they should be looking after rather than pushing away.


...read more

Pros:

None

Cons:

The CEO's promises made in the New Zealand Herald and on Orcon website state they are the best service provider to give its customers the best services and advanced technology. By deleting their clients services without notification and refusals to fix the issues is an extremely far cry from these promises. Appears this talk is nothing more than untrue banter passed off as publicity. ...read more

Nancy29th April 2017

3.0
Reliability
3
Speed
5
Support
1
Features
5
Value
1

Worst ISP ive ever dealt with to date!!! If you want endless headaches and problems, sign up with Orcon!

Pros:

None

Cons:

Didnt connect me up within 7-10 working days, it took over a month to set me up with ADSL when I was paying for VDSL.
Unstable internet connection for the first month.
No perks of joining VDSL plans.
No solutions from customer service team. And no accountability for poor service. One person tells you one thing another tells you something else.
Billed me cancellation and a number of other charges when I had just joined.
They dont tell you when you sign up that you have to return the modem upon cancellation.
One problem after another..
...read more

Neil McVicar 10th April 2017

4.0
Reliability
5
Speed
9
Support
2
Features
2
Value
2

Avoid like the plague

Cons:

Appaling customer service. Shark like billing practices

Prayash chhetri9th April 2017

5.8
Reliability
7
Speed
5
Support
5
Features
7
Value
5

Speed was the main concern we have to switch over to the new service provider and again we wanted to try the fibre connection as the current one was DSL not sure if it was A or V but whichever it was speed was quite unacceptable with the amount we were paying monthly.

Pros:

Haven't used the other features so cannot comment on the pros

Cons:

Speed as I mentioned earlier was the main hurdle for us. As an internet subscriber all you wanted is speed and not lose connection in between.

Jacinta Allen5th April 2017

1.4
Reliability
2
Speed
2
Support
1
Features
1
Value
1

I actively discourage people ever joining Orcon, I have never liked a retailer less.

Pros:

none

Cons:

Support/ customer service is useless or non existent, service is unreliable and patchy at best. Provided routers are seriously lacking and their infrastructure is abysmal.

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