Average from 112 reviews
Orcon knows its stuff when it comes to internet. The company was the first to unbundle the local loop, the first to launch a mass-market plug and play VoIP device, and the first to get Kiwis hooked up to ultra-fast broadband.
Orcon offer gigabit residential plans, bringing a new level of broadband speeds to Kiwi consumers, along with ADSL, VDSL and Fibre with or without homeline services dependant on what is available at your broadband region. All of Orcons internet plans offer unlimited data.
** NOTE: The above information has been provided by the ISP or reproduced from their website **
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Average from 112 reviews
Daniel Jordan1st April 2017
Haven't had a single problem in over 3 years.
Doesn't seem to be the cheapest any longer.
Steven28th March 2017
No major issues with the internet connection since install. Always reliable.
Reliable, fast, trouble free
Steve18th March 2017
Useless when we first arranged it - we had to contact Chorus to sort out the fibre connection. Since then the signal has been variable at best and sometimes the download speed is worse than the old copper. And Orcon don't want to know.
Unlimited for $99 with a landline
Poor strength and initially problems with our house alarm
vicky2nd March 2017
Price went up twice in the year we were with Orocn.Seems they just hike it annually.Took 1 month to get connection even though moving date and given time frame for connection. Faulty modem after 10 months-endless ph calls for support before they sent me a replacement.Had to demand it sorted before they did.stressful!then they tell me they have no record of the one i sent back and will maybe charge me for that when i ended contract.would not recommend Orcon at all.
they provide a courier bag to return their modem
Unlimited-so very slow-no good from 9-evening. Had to go on early hours of morning or late at night.Used my ph data instead to do banking.
Steve Manuel23rd February 2017
have had nothing but issues with them since signing with them. Everything from poor customer service thru to failure to provide the service we signed up for
Terry Hawker23rd February 2017
Normally a good fast and reasonably reliable connection
Hardly ever slows down
If you need support FORGET IT!! The left hand does not know what the right is doing.
After a 15 minute conversation with support and the status of my "fault". I am told that it would be left open so that we can commun ...read more
ArC14th February 2017
Orcon were unable to repair fiber "fault". Sent multiple communications stating issue ressolved -when it wasn't. "Fault" resolved by switching provider.
Terriblely unreliable naked broadband phone. Which wasn't working at least 25% of the time. A huge waste of money.
Call centre phone waiting time not too bad. Usually less than 10 mins.
Waste of money.
Multiple exit fees despite Orcon's inability to supply the service we paid for.
Nickie13th February 2017
expensive, wifi is always dipping out
slow speeds. Our phone data is much faster that waiting for computers.
everything they are the con
Steve Manuel13th February 2017
have had nothing but problems with them for the entire time we've had to stay with them.
service is rubbish
Dave13th February 2017
Poor support for an ongoing poor throughput issue. Great when it works but a real struggle to get a stable connection. Groan
Fast when they have it right
Poor disconnected tier 2 support. *bashes head on brick wall