Average from 47 reviews
Orcon Broadband offer two main types of Orcon Broadband package.
Orcon is one of the new breed of New Zealand Broadband Providers. They keep the Orcon Broadband plan prices simple so that you know exactly what things will cost and what you will get.
Some Orcon broadband plans include a telephone landline whilst other broadband plans, like Orcon Naked Broadband doesn't have a home telephone line included as an option.
Orcon does offer Orcon Ultrafast Fibre Broadband and Orcon broadband packages with different data limits and variable speeds.
The type of Orcon broadband connection you can get depends on the broadband connection available in the street at your address. Orcon offers all types of broadband connection, Orcon Fibre, Orcon VDSL and Orcon ADSL dependant on what is available in your broadband region.
** NOTE: The above information has been provided by the ISP or reproduced from their website **
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Average from 47 reviews
M Hartono30th April 2017
Was a customer for over 2 years never missing payment. They deleted our email and didn't tell us. It took 7 attempts contacting by phone, email and support tockets over a 6 week period to get them to accept it was deleted and get it turned back on. It took me over 6 hours of my time to get a simple explanation and action by Orcon to fix the issue. To top it off our monthly bill was due and I told them I wasn't paying it till I got answers, they have not provided any answers s ...read more
The CEO's promises made in the New Zealand Herald and on Orcon website state they are the best service provider to give its customers the best services and advanced technology. By deleting their clients services without ...read more
Nancy29th April 2017
Worst ISP ive ever dealt with to date!!! If you want endless headaches and problems, sign up with Orcon!
Didnt connect me up within 7-10 working days, it took over a month to set me up with ADSL when I was paying for VDSL.
Unstable internet connection for the first month.
No perks of joining VDSL plans.
No solutions from ...read more
Neil McVicar 10th April 2017
Avoid like the plague
Appaling customer service. Shark like billing practices
Prayash chhetri9th April 2017
Speed was the main concern we have to switch over to the new service provider and again we wanted to try the fibre connection as the current one was DSL not sure if it was A or V but whichever it was speed was quite unacceptable with the amount we were paying monthly.
Haven't used the other features so cannot comment on the pros
Speed as I mentioned earlier was the main hurdle for us. As an internet subscriber all you wanted is speed and not lose connection in between.
Jacinta Allen5th April 2017
I actively discourage people ever joining Orcon, I have never liked a retailer less.
Support/ customer service is useless or non existent, service is unreliable and patchy at best. Provided routers are seriously lacking and their infrastructure is abysmal.
Daniel Jordan1st April 2017
Haven't had a single problem in over 3 years.
Doesn't seem to be the cheapest any longer.
Steven28th March 2017
No major issues with the internet connection since install. Always reliable.
Reliable, fast, trouble free
Steve18th March 2017
Useless when we first arranged it - we had to contact Chorus to sort out the fibre connection. Since then the signal has been variable at best and sometimes the download speed is worse than the old copper. And Orcon don't want to know.
Unlimited for $99 with a landline
Poor strength and initially problems with our house alarm
vicky2nd March 2017
Price went up twice in the year we were with Orocn.Seems they just hike it annually.Took 1 month to get connection even though moving date and given time frame for connection. Faulty modem after 10 months-endless ph calls for support before they sent me a replacement.Had to demand it sorted before they did.stressful!then they tell me they have no record of the one i sent back and will maybe charge me for that when i ended contract.would not recommend Orcon at all.
they provide a courier bag to return their modem
Unlimited-so very slow-no good from 9-evening. Had to go on early hours of morning or late at night.Used my ph data instead to do banking.
Steve Manuel23rd February 2017
have had nothing but issues with them since signing with them. Everything from poor customer service thru to failure to provide the service we signed up for