Leave a review about NOW

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Best Customer Support Award 2018

For better service, better broadband, better value.

We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out.

Expanding our world-class customer service, our new service - offered by specialised NOW techsperts - helps customers make the most of their digital technology and provides that much needed assistance beyond-the-router. Whether it’s improving Wi-Fi and sorting dropouts, setting up a Smart TV, helping to optimise streaming or gaming experiences, or sorting computer issues - NOW strives to create a hassle-free technology experience, regardless of where customers bought their technology.

We can provide phone and broadband services across most of New Zealand, with dedicated customer hubs and techpserts in Hawke’s Bay, Tauranga, Rotorua, Wellington.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

Total: 8.3
Reliability 8.5
Speed 7.9
Support 9.1
Features 7.7
Value 8.5
Average from 26 reviews
Showing 21-25 of 26 items.
2018-05-17 09:53:02
Pip 7.8
I have just joined NOW because we have our business connected by NOW and have had no issues since joining over a year ago.
Pros
no
Cons
no
2018-05-11 02:44:59
GarryHolland 9.0
Overall excellent service received from NOWNZ. Internet does cease to operate occasionally, requiring a reset (always starts functioning again after this).
Pros
Customet Service, Always able to get through to someone whem needed.
Cons
Internet does stop functioning occasionally, requiring a reset.
2017-12-20 01:45:56
Eugen 8.0
Great support service. Nice to talk to REAL people tho!
Pros
no
Cons
no
2017-04-07 23:00:55
Candace Wheatley 9.4
Great service no problema
2017-03-28 00:39:50
Cory Dennis 9.0
Really excellent Support over the phone.
Pros
Answers phone with REAL people and no long ques.
Cons
Not all calls were returned
Showing 21-25 of 26 items.
Sep 23, 2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
Sep 20, 2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
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