Leave a review of NOW

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Best Customer Support Award 2018

For better service, better broadband, better value.

We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out.

Expanding our world-class customer service, our new service - offered by specialised NOW techsperts - helps customers make the most of their digital technology and provides that much needed assistance beyond-the-router. Whether it’s improving Wi-Fi and sorting dropouts, setting up a Smart TV, helping to optimise streaming or gaming experiences, or sorting computer issues - NOW strives to create a hassle-free technology experience, regardless of where customers bought their technology.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

Total: 8.0
Reliability 8.3
Speed 7.9
Support 8.3
Features 7.6
Value 7.9
Average from 120 reviews
Showing 21-25 of 120 items.
2020-11-23 12:18:50
Jacques 8.2
We have been with NOW for a few years. They provide REAL customer service by people who understand NZ way of life and issues. Their technical service are efficient and will go beyond the call of duty to make things happen when it there is an issue. Customer service are friendly and courteous and will go the extra mile to accommodate your needs and sort problems out.
Pros
Responsive / friendly / competitive /
Cons
None
2020-11-07 08:20:14
Andrea Boyce 9.8
Very Happy with Now Broardband services offered by Now.
Tech support always available and in my experience any issues have been quickly resolved .
Staff always polite and efficient when dealing with my enquiries or issues .
2020-11-05 10:05:56
Charlotte 10.0
NOW have been such a great internet provider. Internet speed is great, they are cheap and they have the best customer service by a long shot.
Pros
Customer service!
Cons
none
2020-11-04 18:09:00
Louise Longtime 9.0
Awesome team. Quick to reply answered all my questions very clearly. Great support
2020-11-03 08:17:35
Alethea Wilkin 7.0
The best Internet provider I have ever had! They are local, they are kiwis and they have the friendliest manner AND you are not waiting for hours for someone to answer the phone
Pros
no
Cons
no
Showing 21-25 of 120 items.
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
The finalists in the Best Regional or Small ISP category of the Broadband Compare Awards 2017 have been named.
Best Customer Support Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Customer Support Broadband Compare Awards 2017 - Finalists
The finalists in the Best Customer Support category of the Broadband Compare Awards 2017 have been named.
Sep 23, 2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
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Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
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