Leave a review of MyRepublic

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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MyRepublic

MyRepublic is the New Zealand’s first fibre broadband only Internet Service Provider (ISP). Their plans are truly unlimited and they're ready to unleash the potential of their fibre broadband network from Whangarei up north to Invercargill down in south. They believe in delivering an awesome internet experience for all kiwis at mass-market prices. All this with no lag, no limits and no holding back.

Beyond ultra-fast internet access, their Pure, Gamer and Business fibre broadband plans provide a customised, enhanced level of service that goes far beyond what is possible on older technologies such as ADSL, VDSL or Cable.

MyRepublic started in Singapore in 2011, where they shifted the ISP landscape dramatically and now they plan to do the same here. MyRepublic is committed to delivering the benefits of the UFB for all kiwis.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 4.9
Reliability 5.1
Speed 5.8
Support 3.5
Features 5.0
Value 5.1
Average from 146 reviews
Showing 106-110 of 146 items.
2018-04-29 10:48:39
Jordie 3.8
Customer service is obviously not high on there importance list
Pros
Cons
Long wait times to get through to them then usually get someone that can't or won't help you... pathetic
2018-04-25 06:31:02
Freyja 5.2
The plan I was on was overpriced. Customer support isn't really there and have hung up on calls after waiting an hour, on more than a dozen occasions. Changed providers early and paid a termination fee after being advised that Waikato residents were experiencing issues with the service due to an 'on-going problem', but no compensation would be provided for the duration of this problem (Which they had no idea how long it would last), but customers 'may' get something later. Was paying $120/mth for 1000/500 and was lucky to get 200 during this time, so at least reduced costs during the service issues would have been nice but just gave up trying to contact them. Faster to contact them through Facebook than over the phone, which is always worrying.

Outside of this on-going issue though, would regularly get speed hiccups for about a week, every 6-8 weeks, without fail.
...read more
Pros
Fastish internet
May offer perks if you move to the gamer section.
Gigabit is cheaper if you're in Dunedin.
Cons
Customer service is severely lacking.
Overpriced internet in some instances.
Don't particularly care much for the customer if there are issues on their end.
Won't offer anything extra to attempt to persuade you to stay; happy to cancel contracts and lose customers.
Little to no public announcement pertaining to issues they DO have - Customers must check themselves.
...read more
2018-03-15 08:16:08
Michael 9.8
Was with myrepublic for 3 year 1st doing a 1 year then a 2 year contract can't complain I got the full speed on offer to me with no problems and am happy to recommend them to everyone. I only changed as I was able to get a better deal from stuff fibre thanks to broadbandcompare
Pros
No hassle service speed was great. Loved being able to leave a message on Facebook instead of ringing. Though ringing was faster. And great support when leaving will defiantly look at when it's time for a new contract. Loved I could sign up for a new contract and get the deal again just like a new customer ...read more
Cons
None
2018-03-14 20:06:07
Rachel 3.8
Customer support was rude; had to call up multiple times to get things sorted.
Pros
Okay internet for the most pay
Cons
It took a long time to get internet; no one was on the same page
2018-03-06 03:25:40
Geoff Henderson 8.6
Pretty good experience all round, only problem that we had was the switch over to fibre but that got sorted pretty quickly so no stress. A+ ISP, definitely not leaving because i was dissatisfied at all just wanting a change/better deals.
Pros
n/a
Cons
n/a
Showing 106-110 of 146 items.
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Aug 13, 2017
The Commerce Commission warns four New Zealand internet providers
News just breaking in the broadband world that four companies have received warnings from the Commerce Commission as they are considered to have breached the Fair Trading Act.
MyRepublic Half Priced Broadband Promo - It's back!
Mar 15, 2017
MyRepublic Half Priced Broadband Promo - It's back!
It's back!  ...but for a limited time only.  The MyRepublic 6 month half priced promotion when you sign up to a 24 month 100/20 fibre broadband plan!
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3 Great Offers
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EXCLUSIVE - Gigabit speed for $79.95/m 
Plus $120 Credit when BYO modem! 
T&C's apply.
EXCLUSIVE - Gigabit speed for $79.95/m
Plus $120 Credit when BYO modem!
T&C's apply.
$150 JOINING CREDIT
Exclusive Deal if you switch today
Limited time only
T&Cs apply
$150 JOINING CREDIT
Exclusive Deal if you switch today
Limited time only
T&Cs apply
Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply