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Reliability
7
Speed
7
Support
7
Features
7
Value
7

MyRepublic

Best Gaming Broadband Provider

MyRepublic is the New Zealand’s first fibre broadband only Internet Service Provider (ISP). Their plans are truly unlimited and they're ready to unleash the potential of their fibre broadband network from Whangarei up north to Invercargill down in south. They believe in delivering an awesome internet experience for all kiwis at mass-market prices. All this with no lag, no limits and no holding back.

Beyond ultra-fast internet access, their Pure, Gamer and Business fibre broadband plans provide a customised, enhanced level of service that goes far beyond what is possible on older technologies such as ADSL, VDSL or Cable.

MyRepublic started in Singapore in 2011, where they shifted the ISP landscape dramatically and now they plan to do the same here. MyRepublic is committed to delivering the benefits of the UFB for all kiwis.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.1
Reliability 5.3
Speed 6.1
Support 3.9
Features 5.0
Value 5.2
Average from 84 reviews
Showing 41-45 of 84 items.
2018-05-22 22:15:51
Jonathan 1.0
Cannot give any ratings as the switch has not even begun. A text came through the day after which stated connection would start on the 24th of this month, May 2018. Once I initially completed signing up a page of text read connection takes between 3 to 7 weeks! However, I think is only a few days as we already have the necessary fibre stuff.
2018-05-09 08:13:49
Ralf 6.6
They're pretty good when everything is working fine. The moment things go wrong you're screwed. The waiting time on their support is in average 30-50 minutes. They seem to have no control of their technical teams and the repair times takes days. Also important note if you're using internet for more than browsing the internet - the router they send you is "their own brand" really made in China some cheap thing. There's no setup available on there, you're forced to use MyRepublic DNS and other settings that you can't change ...read more
Pros
Speed, never had any problems with that, price - they seem to be competitive
Cons
Very slow and unreliable support, cheap and crap router
2018-05-08 10:24:42
Amelia L Sina 10.0
ThankQ MyRepublic for Modem & Internet is going great
Pros
Great Value for Monthly Payment for da InternetΓÿ║
Cons
No comment
2018-04-29 10:48:39
Jordie 3.8
Customer service is obviously not high on there importance list
Pros
Cons
Long wait times to get through to them then usually get someone that can't or won't help you... pathetic
2018-04-25 06:31:02
Freyja 5.2
The plan I was on was overpriced. Customer support isn't really there and have hung up on calls after waiting an hour, on more than a dozen occasions. Changed providers early and paid a termination fee after being advised that Waikato residents were experiencing issues with the service due to an 'on-going problem', but no compensation would be provided for the duration of this problem (Which they had no idea how long it would last), but customers 'may' get something later. Was paying $120/mth for 1000/500 and was lucky to get 200 during this time, so at least reduced costs during the service issues would have been nice but just gave up trying to contact them. Faster to contact them through Facebook than over the phone, which is always worrying.

Outside of this on-going issue though, would regularly get speed hiccups for about a week, every 6-8 weeks, without fail.
...read more
Pros
Fastish internet
May offer perks if you move to the gamer section.
Gigabit is cheaper if you're in Dunedin.
Cons
Customer service is severely lacking.
Overpriced internet in some instances.
Don't particularly care much for the customer if there are issues on their end.
Won't offer anything extra to attempt to persuade you to stay; happy to cancel contracts and lose customers.
Little to no public announcement pertaining to issues they DO have - Customers must check themselves.
...read more
Showing 41-45 of 84 items.
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