Leave a review of MyRepublic

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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MyRepublic

Best Gaming Broadband Provider

MyRepublic is the New Zealand’s first fibre broadband only Internet Service Provider (ISP). Their plans are truly unlimited and they're ready to unleash the potential of their fibre broadband network from Whangarei up north to Invercargill down in south. They believe in delivering an awesome internet experience for all kiwis at mass-market prices. All this with no lag, no limits and no holding back.

Beyond ultra-fast internet access, their Pure, Gamer and Business fibre broadband plans provide a customised, enhanced level of service that goes far beyond what is possible on older technologies such as ADSL, VDSL or Cable.

MyRepublic started in Singapore in 2011, where they shifted the ISP landscape dramatically and now they plan to do the same here. MyRepublic is committed to delivering the benefits of the UFB for all kiwis.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 4.8
Reliability 4.9
Speed 5.8
Support 3.6
Features 4.9
Value 4.9
Average from 123 reviews
Showing 36-40 of 123 items.
2020-02-02 09:13:09
Bing 5.8
Broadband is good, value is good, but customer service is terrible. For a company who should have managed the change over of my ISP providers, they didn't. I would recommend that you manage everything yourself or face endless bills. Worse thing is after all the emails (for documentation), not a single person ever said sorry, or at least sorry for the inconvenience.
Pros
Good price, good Internet
Cons
Endless stress when contacting them. Good luck getting a straight answer.
Read a response from the ISP
May 25, 2020
Response from the ISP
Hello Bing, sorry to see you rated us poorly on Support. We will definitely pass this feedback onto the team. Feedback like this motivates us to do better. Regards - The Team @ MyRepublic.
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2019-12-21 07:19:00
Riaan 4.2
I was approached about three weeks ago by customer service to go to new plan. I asked to explain in laymen terms the difference, no difference. I decided to state current issues. Poor WIFi coverage, I bought throug them Extraterestrial extenders and new Router, still poor, Internet seems to slow down at night. They were looking into solution 3 weeks ago, follow up emails and still not resolved poor service, I do not recommend.
Read a response from the ISP
December 7, 2020
Response from the ISP
Hi there, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Regards, The Team @MyRepublic
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2019-12-18 13:44:59
Joseph Billena 4.0
Good service. Though, they seem to slowdown your speed from late nights to early mornings. Cheeky. When I am watching netflix (and no other devices are streaming), it would still buffer now and then. Buffering while watching Netflix = Better look for a new provider.
Pros
fast customer service
Cons
connection of 100mbps varies. When watching Netflix (only one device is streaming), it buffers now and then, which is kinda annoying.
2019-12-17 23:43:44
Tristan Price 1.0
Poor customer support, would not let you upgrade plans. AVOID, AVOID, AVOID.
WORST ISP I HAVE EVER DEALT WITH!!!
Pros
None they are useless
Cons
Everything imaginable.
2019-11-27 14:49:33
Metu 3.4
Absolute diabolical customer service do not sign with them.
Showing 36-40 of 123 items.
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3 Great Offers
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offer
Slingshot Exclusive Offer
Unlimited Fibre 100 - ONLY $64.95/mth
Plus Bundle Discounts
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offer
EXCLUSIVE OFFER
Get 3 months FREE broadband
On a 12-month contract
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offer
Unlimited Broadband from $69/m
Plus Vodafone SuperWifi
Limited time offer
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