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Leave a review of MyRepublic

Reliability
7
Speed
7
Support
7
Features
7
Value
7

MyRepublic

Best Gaming Broadband Provider

MyRepublic is the New Zealand’s first fibre broadband only Internet Service Provider (ISP). Their plans are truly unlimited and they're ready to unleash the potential of their fibre broadband network from Whangarei up north to Invercargill down in south. They believe in delivering an awesome internet experience for all kiwis at mass-market prices. All this with no lag, no limits and no holding back.

Beyond ultra-fast internet access, their Pure, Gamer and Business fibre broadband plans provide a customised, enhanced level of service that goes far beyond what is possible on older technologies such as ADSL, VDSL or Cable.

MyRepublic started in Singapore in 2011, where they shifted the ISP landscape dramatically and now they plan to do the same here. MyRepublic is committed to delivering the benefits of the UFB for all kiwis.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.2
Reliability 5.4
Speed 6.1
Support 4.0
Features 5.0
Value 5.3
Average from 81 reviews
Showing 46-50 of 81 items.
2018-03-05 10:21:02
Debbie 4.6
We never got proper fibre speeds with them, Vdsl seemed to be the same as fibre and to make matters worse in the last couple of months of our contract it seemed like our internet would slow down towards the end of a billing cycle.
Pros
Easy to deal with initially
Cons
On going support - once the guy who signed me up had my signature he didn't want to know me.
2018-03-01 00:53:25
Luke 9.4
Managing to get good download rates (~920 down) and price seems quite reasonable for their high-end gamer plans. Any of the techs from MyRep I've spoken to seemed quite helpful when it came to their upgraded D-Link router. Only downside I've really seen with my own account is their payment options are quite limited as they only do debit/credit card and not bank deposit.
Pros
Fast speed for Ultra Range plans if you have good hardware
The support staff I've spoken with seem to have good knowledge levels.
Cons
Require on-time payment from debit/credit card.
2018-01-12 02:57:20
Danielle 3.0
2x 24 month unlimited gamer connections at our address
1x 100/50
1x 1000/500
Pros
The support tech's are good guys, are realy frendly and helpful, cheep if you were to recive 100% or even 50% of your service
Cons
Loss of connection (fiber and VOP) every day on at lest one of the connections if not both, 23months have been through 5 new router 3 new ONTs calming it's us and not my republic, now they are blaming Northpower who can get 1000/800 when they come over and use there test line.
My republic says they are not in breach as they only have to supply you a min of 10% of your monthly connection, this last month hasn't come soon enough. From day 1 problims with wrong email and customers name so my bI'll went some were elce after my initial setup with my email and name on my contract that I singed and sent back, promised 6 month half priced sent keybord and mouse told it was theft as I opened a package sent to me asmuming this was part of my contract so had to change as they wouldn't take it back, the managers just like to threaten and don't take responsibility for there duck ups., also know 2 other address with sane problim in our town.
...read more
2017-12-28 11:52:03
G Saunders 3.4
I have been without a land line for seven days. They don't get back to me despite promising to do so. I have been on hold for over two hours three times since I have been trying to contact them. When I do get through, they tell me "I" have to sort out the phone problem with my previous ISP. The previous ISP states My Republic can sort it out directly with Chorus.
Pros
Fast and cheeper.
Cons
You better hope you dont have any problems... They are THE WORST ISP for support. (And I have dealt with... IGrin, IHUG, Xtra, Slingshot, Vodafone, Freenet, Paradise to name a few!)
2017-12-13 10:19:26
John Doe 1.6
Support is definitely not good untrained staff
Pros
I have at times had good speeds and downloads 1but connection dropping out far to many times in a day
Cons
Data throttling slowing download speeds so it takes 4+ hours to download a 400mb file so much for (UFB) Utra Fast Broardband
Showing 46-50 of 81 items.
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