Leave a review of MyRepublic

Reliability
7
Speed
7
Support
7
Features
7
Value
7

MyRepublic

Best Gaming Broadband Provider

MyRepublic is the New Zealand’s first fibre broadband only Internet Service Provider (ISP). Their plans are truly unlimited and they're ready to unleash the potential of their fibre broadband network from Whangarei up north to Invercargill down in south. They believe in delivering an awesome internet experience for all kiwis at mass-market prices. All this with no lag, no limits and no holding back.

Beyond ultra-fast internet access, their Pure, Gamer and Business fibre broadband plans provide a customised, enhanced level of service that goes far beyond what is possible on older technologies such as ADSL, VDSL or Cable.

MyRepublic started in Singapore in 2011, where they shifted the ISP landscape dramatically and now they plan to do the same here. MyRepublic is committed to delivering the benefits of the UFB for all kiwis.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.6
Reliability 5.2
Speed 6.0
Support 3.8
Features 5.0
Value 5.2
Average from 91 reviews
Showing 21-25 of 91 items.
2019-03-19 17:40:55
Martin Hill 7.4
A fine ISP, and their speed picked up a bit, right before I decided to balance my budget and go with a cheaper service. I just don't need that much speed :)
Pros
Good enough. No major outages, just momentary trouble a couple of times.
Cons
Price, after being a regular customer I could not access any of the great introductory deal contracts. New customers are paying 1/3 less than I had to.
2019-03-18 10:55:59
JFamily 6.2
Terrible peak time performance! Other companies I've used maintain their claimed speed during peak hours, but MyRepublic drops so hard that it becomes a real pain to use.
Pros
Does everything decently well (save for peak demand)
Cons
Very slow during peak hours!
2019-03-07 15:30:08
Grant Lovell 7.2
Very quick and easy to compare options, also found a good deal as well.
Pros
Quick and easy
Cons
Hard to known if the person how call back from support was from the correct company.
2019-02-28 11:58:24
Nicholas 6.0
My 2 year contract with MyRepublic recently came to an end, so before it expired I contacted them (gave up multiple times trying to call them) for info on what plan I could change too. All plans advertised on the MyRepublic website now only show plans for new customers. The customer service assistant assured me that I could get a bundle deal for new customers, as I would no longer be under contract. I payed for the new deal, but now they are refusing to send out a bonus from the deal as I have an existing account. The most annoying part is I have to contact them every time I want more info. eg after a week of paying for the router I contacted them and they said they will send it out that night. Why does it take me contacting them for them to send it? Then I had another issue and a help desk operator told me he would sort it and get back to me. After 6 days I messaged back, as I had received no contact. ...read more
Pros
Fast
Cons
Terrible communication
2019-02-23 15:41:59
Aimee Ireland 5.8
Good speed and price
My only issue was the billing and call centre.. they dont provide an account number to make payments via internet banking..and you'll be on hold at least 40 mins before a customer service rep even answers the phone!
If that doesnt bother you, I'd definitely recommend them
Pros
Found it faster than than trustpower hands down
Cons
Off shore customer service, always a long wait for phone to be answered
Showing 21-25 of 91 items.
Whanganui fibre broadband plans
Aug 25, 2016
Whanganui fibre broadband plans
Whanganui broadband is going to get an even better fibre broadband upgrade.  The UFB initiative in Whanganui is already complete so Ultra Fast Fibre are about to give Whanganui some of the fastest internet speeds in NZ… a gigabit!
Hawera fibre broadband plans
Aug 25, 2016
Hawera fibre broadband plans
Hawera fibre broadband is about to get a whole lot quicker.  Hawera is going to get an amazing Gigabit fibre broadband residential connection.  The UFB initiative in Hawera is already complete so Ultra Fast Fibre are about to give Hawera some of the fastest internet speeds in NZ
New Plymouth fibre broadband plans
Aug 25, 2016
New Plymouth fibre broadband plans
New Plymouth internet plans are about to hit a Gigabit!  New Plymouth is getting even better fibre internet connections.  The UFB initiative in New Plymouth is already complete so Ultra Fast Fibre are about to give New Plymouth some of the fastest internet speeds in NZ
Tauranga fibre broadband plans
Aug 25, 2016
Tauranga fibre broadband plans
Tauranga fibre broadband is going Gig!  Tauranga is going to get an even better fibre connection.  The UFB initiative in Tauranga is already complete so Ultra Fast Fibre are about to give Tauranga some of the fastest internet speeds in NZ
Tokoroa fibre broadband plans
Aug 25, 2016
Tokoroa fibre broadband plans
Tokoroa fibre broadband is hitting Gigabit speeds!  Tokoroa is going to get an even better fibre connection.  The UFB initiative in Tokoroa is already complete so Ultra Fast Fibre are about to give Tokoroa some of the fastest internet speeds in NZ
Te Awamutu fibre broadband plans
Aug 25, 2016
Te Awamutu fibre broadband plans
Te Awamutu broadband is going places… and quickly!  Te Awamutu is going to get an even better fibre connection.  The UFB initiative in Te Awamutu is already complete so Ultra Fast Fibre are about to give Te Awamutu some of the fastest internet speeds in NZ… a gigabit!
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