Leave a review of MyRepublic

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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MyRepublic

Best Gaming Broadband Provider

MyRepublic is the New Zealand’s first fibre broadband only Internet Service Provider (ISP). Their plans are truly unlimited and they're ready to unleash the potential of their fibre broadband network from Whangarei up north to Invercargill down in south. They believe in delivering an awesome internet experience for all kiwis at mass-market prices. All this with no lag, no limits and no holding back.

Beyond ultra-fast internet access, their Pure, Gamer and Business fibre broadband plans provide a customised, enhanced level of service that goes far beyond what is possible on older technologies such as ADSL, VDSL or Cable.

MyRepublic started in Singapore in 2011, where they shifted the ISP landscape dramatically and now they plan to do the same here. MyRepublic is committed to delivering the benefits of the UFB for all kiwis.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 4.9
Reliability 5.1
Speed 5.9
Support 3.6
Features 4.9
Value 5.0
Average from 104 reviews
Showing 31-35 of 104 items.
2019-06-24 13:49:08
Deepti Reddy 2.6
ABSOLUTELY TERRIBLE CUSTOMER SERVICE!!! I am still waiting to be connected. Apparently there is an issue with the fiber box where I have moved which I understand is Chorus and not MyRepublic however, it's impossible to call the MyRepublic customer service. It says to go to the online support and ask. The online support is useless. 100% useless! They all keep repeating the same thing and there is absolutely 0 followup. I go days without hearing from them and than have to contact them to find out whats happening. I have been told a tech will come 'tonight' and no one comes and no one calls me with an update to why it didnt happen. I have also asked for a customer service supervisor to call which hasn't happened in days and I also asked four days ago to cancel the account - they cant transfer me to retentions. They can only message them to call me. And Surprise Surprise that hasn't happened either. ...read more
Pros
Cons
Shit Customer Service!
2019-03-25 06:27:35
Denise Morgan 4.4
useless customer service team. broadband intermittent for over 2 years, phone was same problem and took a week to fix, This time around phone has been down 2 weeks and issue still not resolved , l donot recommend them for anything in fact totally opposite will be telling every one l know in every town and city to jump ship.
2019-03-23 03:49:40
Denise Morgan 3.4
intermittent broadband, intermittent phone line for 2 years with them, customer service peddling same excuses every time l rang with complaints of no phone at all and too long to action any repairs or maintenence.
Pros
Cons
Always foreigners answering customer service with accents hard to understand because of this.
2019-03-19 17:40:55
Martin Hill 7.4
A fine ISP, and their speed picked up a bit, right before I decided to balance my budget and go with a cheaper service. I just don't need that much speed :)
Pros
Good enough. No major outages, just momentary trouble a couple of times.
Cons
Price, after being a regular customer I could not access any of the great introductory deal contracts. New customers are paying 1/3 less than I had to.
2019-03-18 10:55:59
JFamily 6.2
Terrible peak time performance! Other companies I've used maintain their claimed speed during peak hours, but MyRepublic drops so hard that it becomes a real pain to use.
Pros
Does everything decently well (save for peak demand)
Cons
Very slow during peak hours!
Showing 31-35 of 104 items.
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Apr 21, 2016
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    In the first of a regular monthly post on Broadband Compare we are going to be highlighting two of our broadband partners and what we believe are the leading broadband offers in the market at present.   This month is a great month for you to compare broadband plans and find the best broadband plans in NZ because these are two great offers from two fabulous NZ ISP's.  
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3 Great Offers
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offer
Slingshot Exclusive Offer
Unlimited Fibre 100 - ONLY $64.95/mth
Plus Bundle Discounts
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offer
Get Fibre Gig from $75/mth and
Free Amazon Prime for a year*
Limited-time offer!
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offer
EXCLUSIVE OFFER
Get 3 months FREE broadband
On a 12-month contract
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