Leave a review of MyRepublic

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Terms of Use and Privacy Policy apply

MyRepublic

MyRepublic is the New Zealand’s first fibre broadband only Internet Service Provider (ISP). Their plans are truly unlimited and they're ready to unleash the potential of their fibre broadband network from Whangarei up north to Invercargill down in south. They believe in delivering an awesome internet experience for all kiwis at mass-market prices. All this with no lag, no limits and no holding back.

Beyond ultra-fast internet access, their Pure, Gamer and Business fibre broadband plans provide a customised, enhanced level of service that goes far beyond what is possible on older technologies such as ADSL, VDSL or Cable.

MyRepublic started in Singapore in 2011, where they shifted the ISP landscape dramatically and now they plan to do the same here. MyRepublic is committed to delivering the benefits of the UFB for all kiwis.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 4.9
Reliability 5.1
Speed 5.9
Support 3.6
Features 5.0
Value 5.1
Average from 140 reviews
Showing 1-5 of 140 items.
2021-07-06 20:48:31
Iain 5.6
Terrible Communication. Say they will do things but not do it. kept on sending the invoice late. I paid onetime but still got charged extra every month as their payments team don't clear direct debits in time. Cancelled my contract - they just keep sending more bills.
2021-06-10 14:07:50
T Wilson 7.4
Now getting Ultra Fast 950/500 for $6 more than I was standard fibre 100/20
Pros
Faster
Cons
Contract
Read a response from the ISP
June 15, 2021
Response from the ISP
We take customer satisfaction seriously and are glad to hear from you. For any questions or further assistance, you can reach me via jan.gaspay@myrepublic.net Thank you, Jan - Team Leader
Collapse
2021-05-26 18:26:37
Lawrence 2.2
I was about to sign up until I read the reviews. My god why would you bother with this company.
Read a response from the ISP
May 28, 2021
Response from the ISP
Reviews are a vital part of our growth. And for that, we are most grateful, Lawrence. We keep it personal. We don’t enjoy dealing with a big faceless corporation and we don’t believe you do either. We want to bring a personal and people-centric approach to every touchpoint we have to interact with our customers. We are a part of one of the biggest changes to the telecommunications industry in decades – and we love it. We embrace technology and use it to create true value for our customers by doing things a little bit differently. Thank you again, for your honest feedback. All the best, The Team @ MyRepublic
Collapse
2021-05-18 15:13:56
Anton 3.6
I switched after the service became so slow I couldn't stream anymore. They tried to charge me $200 for their router six weeks after I returned it so get proof of delivery and keep it.
Pros
Bad enough that I decided to switch
Cons
Interruptions to service, slow speed & tried to charge $200 for a returned router
Read a response from the ISP
May 26, 2021
Response from the ISP
I am so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you, Anton. We wish you all the best in the future. Please let us know if you have any additional questions, concerns, or comments, or if we may be of assistance at any point in the future. Best, The Team @ MyRepublic
Collapse
2021-05-17 17:44:42
Gavin Benson 3.2
Shocked at the level of customer service during a changeover from another provider. Promises mad by sales department cannot be honoured. Only online chat support available which doesn't help when you need support to get online...
Pros
Cons
Online chat support only
Read a response from the ISP
May 26, 2021
Response from the ISP
We take customer satisfaction seriously and are glad to hear from you. Thank you for your feedback. At first, it would be challenging to contact us when you have no internet. You may likely contact us using your 4G mobile which is being utilised by the majority of our customers who at first share the sentiments as yourself. They are starting to appreciate the Live Chat Support. When you Live chat with us and if we deem that an outbound call is necessary to resolve your concerns, we will arrange a callback suitable to your availability, Gavin. For any questions or further assistance, you can send me an email jan.gaspay@myrepublic.net Warm regards, The Team @ MyRepublic
Collapse
Showing 1-5 of 140 items.
Cyber Weekend Cashback Bonus
Nov 24, 2016
Cyber Weekend Cashback Bonus
For one weekend only!  Earn a fantastic $50 additional cashback from Broadband Compare on top of the usual fantastic deals from MyRepublic
Nov 22, 2016
Latest news on BroadbandCompare.co.nz 22.11.2016
Latest news on BroadbandCompare.co.nz 22.11.2016 Today we have updated plans for:
MyRepublic Free PS4 offer with GigaBit Fibre broadband plans
Nov 19, 2016
MyRepublic Free PS4 offer with GigaBit Fibre broadband plans
MyRepublic have launched a fantastic new promotion where you get a FREE PLAYSTATION 4 when you sign up to one of their Gigabit Fibre Gamer plans.  
Gigabit Broadband – Why do you need a gig?
Sep 28, 2016
Gigabit Broadband – Why do you need a gig?
New Zealand is on the cusp of being one of the very best connected countries in the world and will soon leap up the average broadband speed rankings with the launch of Gigabit fibre plans across New Zealand in the next few days.  
Gigabit Broadband - Some Fun Facts!
Sep 28, 2016
Gigabit Broadband - Some Fun Facts!
The gig is here in NZ… we love gigabit broadband and we love fun facts... so here are some fun gigabit broadband facts!
MyRepublicNZ. Static IP / DNS Issue
Sep 8, 2016
MyRepublicNZ. Static IP / DNS Issue
We've Identified a DNS issue for some of our customers with Static IP's. We will provide an update once our engineers have identified any issue. Please refer to our network status page for updates. 
Login
×
Log in with
Sign up for free NZ Compare account
×
Log in with
3 Great Offers
×
$150 JOINING CREDIT
Exclusive Deal if you switch today
Limited time only
T&Cs apply
$150 JOINING CREDIT
Exclusive Deal if you switch today
Limited time only
T&Cs apply
Compare the best power and providers! 
Save yourself from Winter bill-shock, switch today!
Compare the best power and providers!
Save yourself from Winter bill-shock, switch today!
Unlimited Broadband 
From $59.99/month
When you bundle with Energy.
Ts & Cs and $14.99 P&D apply
Unlimited Broadband
From $59.99/month
When you bundle with Energy.
Ts & Cs and $14.99 P&D apply