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Reliability
7
Speed
7
Support
7
Features
7
Value
7

MyRepublic

Best Gaming Broadband Provider

MyRepublic is the New Zealand’s first fibre broadband only Internet Service Provider (ISP). Their plans are truly unlimited and they're ready to unleash the potential of their fibre broadband network from Whangarei up north to Invercargill down in south. They believe in delivering an awesome internet experience for all kiwis at mass-market prices. All this with no lag, no limits and no holding back.

Beyond ultra-fast internet access, their Pure, Gamer and Business fibre broadband plans provide a customised, enhanced level of service that goes far beyond what is possible on older technologies such as ADSL, VDSL or Cable.

MyRepublic started in Singapore in 2011, where they shifted the ISP landscape dramatically and now they plan to do the same here. MyRepublic is committed to delivering the benefits of the UFB for all kiwis.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.1
Reliability 5.4
Speed 6.1
Support 3.9
Features 5.0
Value 5.3
Average from 83 reviews
Showing 6-10 of 83 items.
2019-09-21 21:55:57
Bruce & Noriko 1.0
We are going to terminate the contract with MyRepublic even though we have to pay early termination fee because the connection is getting worse and worse everyday. We are unable to watch IPTV at all. Sometimes the speed is slower than ADSL! Never reached the speed as they claim even a half of it.
Just like other reviews STAY AWAY from MyRepublic.
Pros
None
Cons
Unreliable customer service and connection.
2019-08-23 11:25:47
Sonya Hill 1.0
THE WORST CUSTOMER SERVICE EVER! Steer clear, they are horrendous. Like others on here, they are trying to charge me for leaving even though I warned them and did so before the contract commenced. They have no ability to think for themselves and refuse to let you speak beyond their contact centre. STAY AWAY, YOU'LL REGRET IT!!!
Pros
until they hook you.
Cons
customer service,
2019-08-06 16:30:08
Camila & Bruno 1.0
The worst service I've ever seen in my life, the support is horrible, time consuming, liar. The team has no valid information. I canceled a service that was not provided and still want to charge me for breach of contract. So I need to continue with a service that doesn't work, pay for it until the end of the contract ??? what is the logic ???? No service, no payment, no contract. If you want me to honor my contract, HONOR YOUR PROVIDING CORRECT SERVICE AS AGREED.
Pros
Nothing
Cons
Everything
2019-06-26 14:17:45
Paul 4.8
They have the worst customer service ever... look at the reviews and its endemic.... go to Singapore reviews the same (they are a Singapore company) dont dont dont ever be tempted to join unless you want to really understand what your absolute limits of frustration and anger are.
Pros
It will work when they finally get around to it
Cons
It wont until they do
2019-06-24 13:49:08
Deepti Reddy 2.6
ABSOLUTELY TERRIBLE CUSTOMER SERVICE!!! I am still waiting to be connected. Apparently there is an issue with the fiber box where I have moved which I understand is Chorus and not MyRepublic however, it's impossible to call the MyRepublic customer service. It says to go to the online support and ask. The online support is useless. 100% useless! They all keep repeating the same thing and there is absolutely 0 followup. I go days without hearing from them and than have to contact them to find out whats happening. I have been told a tech will come 'tonight' and no one comes and no one calls me with an update to why it didnt happen. I have also asked for a customer service supervisor to call which hasn't happened in days and I also asked four days ago to cancel the account - they cant transfer me to retentions. They can only message them to call me. And Surprise Surprise that hasn't happened either. ...read more
Pros
Cons
Shit Customer Service!
Showing 6-10 of 83 items.
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