Leave a review of MyRepublic

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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MyRepublic

MyRepublic is the New Zealand’s first fibre broadband only Internet Service Provider (ISP). Their plans are truly unlimited and they're ready to unleash the potential of their fibre broadband network from Whangarei up north to Invercargill down in south. They believe in delivering an awesome internet experience for all kiwis at mass-market prices. All this with no lag, no limits and no holding back.

Beyond ultra-fast internet access, their Pure, Gamer and Business fibre broadband plans provide a customised, enhanced level of service that goes far beyond what is possible on older technologies such as ADSL, VDSL or Cable.

MyRepublic started in Singapore in 2011, where they shifted the ISP landscape dramatically and now they plan to do the same here. MyRepublic is committed to delivering the benefits of the UFB for all kiwis.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 4.9
Reliability 5.1
Speed 5.9
Support 3.5
Features 5.0
Value 5.1
Average from 150 reviews
Showing 31-35 of 150 items.
2021-01-30 19:11:16
Matthias parry 6.6
Been with myrepublic for just over 2years, they seemed to be ok, until the modem i was given when i first signed up just stopped working and just turned off. anyway aparently ive exceeded the time for a replacement, so was told to pay another $5 on my monthly bill to rent one, i accepted this and asked to get one sent out, delivered asap because i relied on the internet for work, what lets this company down is not being able to talk to a real person to explain a issue, you would think this day in age, we would have that access. Im in limbo, still waiting for an update, 5 or 6days later. Not good enough. Im seeing how this eventuates, but it looks like they give me no option but to look elsewhere. Customer service is shocking! ...read more
Pros
Mediocre pricing.
Cons
Customer support isnt good at all. You would be better off going with a company you can actually communicate with
Read a response from the ISP
February 8, 2021
Response from the ISP
Hello Matthias, we're sad to know that we didn't meet your expectations. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. We can see here that your account is now scheduled to be terminated. We sincerely wish you good luck with your new service provider. Regards - The Team @ MyRepublic
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2021-01-26 17:51:46
Salah Mortazavi 9.6
Very happy with BB service from MyRepublic
Read a response from the ISP
February 8, 2021
Response from the ISP
Hello Salah, thank you for the positive review! One of our main goals is to produce satisfied customers, and we are really happy that we were able to achieve it with you. We will definitely pass this feedback onto the team. Cheers! - The Team @ MyRepublic
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2021-01-18 10:09:10
Rudy. T. 7.8
Myrepublic has been good. it was the cheaper option back then when i was still with Slingshot (3 years ago). But i'm going back to Slingshot now as they now have a better deal.
Pros
Support for my own modem router
Cons
does not come with email and more expensive homeline
Read a response from the ISP
January 26, 2021
Response from the ISP
Hello Rudy, thank you for the great review. We're glad to know that you were happy with our services. It's sad to see you go but we totally understand your decision, we genuinely wish you a good luck with your new provider. Regards - The Team @ MyRepublic
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2020-12-16 14:50:11
Scott Townsend 3.0
Worst service ever. After losing internet 3 times in 4 months, and each time having to "live chat" and getting very inadequate service I finally left. Then months later I have been contacted by a credit collection agency, saying I have an outstanding invoice. I was on direct debit, and had no contact from them. Unsure what the amount is for, or why. Unacceptable.

BUYER BEWARE! I have been on the internet since dial-up in 1995 and never had anything close to this shoddy service.

Stuff Fibre is brilliant, can talk to a real person.
...read more
Pros
Was Ok at first. Speed OK.
Cons
Unreliable. Poor service. Unable to call, only live chat. Once took 5 working days to fix my fibre.
Read a response from the ISP
December 17, 2020
Response from the ISP
Hello Scott, we're sorry to know that we didn't meet your expectations and you've rated us 1-star. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. We can see here that your account is already terminated. We sincerely wish you goodluck with your new service provider. Regards - The Team @ MyRepublic
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2020-12-10 21:02:31
Rachel Burns 8.0
Good for two people, new flatmate bought an extender around $250 for gaming.
Pros
Right price
Cons
Wasn't great by itself for gaming flatmate. Was fine for watching movies on demand.
Read a response from the ISP
December 11, 2020
Response from the ISP
Hello Rachel, thank you for the great feedback. Glad to hear you've been enjoying the service. We will definitely pass this feedback and to the team. Cheers! - The Team @ MyRepublic
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Showing 31-35 of 150 items.
MyRepublic is serious about Gamers
Aug 19, 2019
MyRepublic is serious about Gamers
Check out why MyRepublic Gamer is #1 in download performance on Steam - for a limited time, new customers that sign up to Fibre Gamer will receive a free speed upgrade and an upgraded router to take advantage of MyRepublic’s fastest ever plan.
MyRepublic People's Choice
May 2, 2019
Congratulations! MyRepublic are Consumer NZ’s People Choice Award for 2018
Congratulations to MyRepublic for being awarded the Consumer New Zealand’s People Choice for 2018 for internet service providers! 
Get the most out of your fibre broadband experience
Mar 31, 2019
Get the most out of your fibre broadband experience
There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience. 
Is the future of traditional broadband in jeopardy?
Dec 13, 2018
Is the future of traditional broadband in jeopardy?
The verdict is in – and copper-based broadband in New Zealand has a firm expiration date. The Commerce Commission this week announced that it is seeking feedback on a proposal that will govern Chorus’ withdrawal of copper-based internet services.
Naked Broadband
May 31, 2018
Naked Broadband
If you’re after a reasonably cheap, simple broadband plan, have you considered going naked?
SPOTLIGHT: MyRepublic - Best Gaming Broadband Provider
Dec 11, 2017
SPOTLIGHT: MyRepublic - Best Gaming Broadband Provider
The second in our 'Internet Providers in the Spotlight' series covers MyRepublic, recently named Best Gaming Broadband Provider in NZ at the Broadband Compare Awards.
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3 Great Offers
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Neon & Amazon Prime Video for 6 months
PLUS a month’s FREE broadband
And Black Friday Exclusive $150 Credit
Ts&Cs apply
Neon & Amazon Prime Video for 6 months
PLUS a month’s FREE broadband
And Black Friday Exclusive $150 Credit
Ts&Cs apply
Black Friday Exclusive $69.95/m 
plus $50 credit and FREE modem.
Unlimited Fibre100, ADSL & ADSL.
12-month term. T&Cs apply. Exp 30/11
Black Friday Exclusive $69.95/m
plus $50 credit and FREE modem.
Unlimited Fibre100, ADSL & ADSL.
12-month term. T&Cs apply. Exp 30/11
Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply