Leave a review of MyRepublic

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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MyRepublic

MyRepublic is the New Zealand’s first fibre broadband only Internet Service Provider (ISP). Their plans are truly unlimited and they're ready to unleash the potential of their fibre broadband network from Whangarei up north to Invercargill down in south. They believe in delivering an awesome internet experience for all kiwis at mass-market prices. All this with no lag, no limits and no holding back.

Beyond ultra-fast internet access, their Pure, Gamer and Business fibre broadband plans provide a customised, enhanced level of service that goes far beyond what is possible on older technologies such as ADSL, VDSL or Cable.

MyRepublic started in Singapore in 2011, where they shifted the ISP landscape dramatically and now they plan to do the same here. MyRepublic is committed to delivering the benefits of the UFB for all kiwis.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

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Total: 4.8
Reliability 5.0
Speed 5.8
Support 3.4
Features 5.0
Value 5.0
Average from 155 reviews
Showing 126-130 of 155 items.
2017-10-17 11:04:27
Artur 7.0
Every thing was OK, but it was very expensive.
2017-10-03 02:30:44
Vinish 1.0
I made a mistake of switching to MyRepublic without checking their reviews. They made a whole lot of errors from the beginning of the contract.
I have asked for a connection 30 days after placed the order, but they went ahead and started connection in 5 days. So I ended up paying for both ISPs :(. I have pointed out this to them and had a lot of conversations around this which didn't get anywhere, but denying its not their fault. It is chorus who dealt with connection and they can't accept any liabilities of the other companies fault. (As if they are trying to imply that i was appointed Chorus to do the work).
6 weeks after all these chaos i found out that they didn't port my phone number as other ISP is still billing me.
I contacted MyRepublic again to confirm this, they acknowledged that this is their fault, but refused to reimburse for the damages caused by them, saying that this is a human error which could happen to anyone. I am so pissed off with their arrogance and poor customer service. I am now taking this to dispute tribunal.
...read more
Pros
Nothing
Cons
Customer Service
Phone Line
Speed
SubContractors
Everything that I can think of
2017-07-12 03:35:00
Erica 1.2
Worst internet ever. No reliable connection, it is ALWAYS dropping and can't use the internet for anything. Have asked for a new modem but still the same bad connection. Paying the earlier termination fee as it is not worth having a deal if it does not work.
Pros
Cons
Everything. Poor connection
2017-07-07 07:27:38
Ricardo 9.0
Have been with MyRepublic for over 12 months. They have always been very quick to support. Recommend
Pros
no
Cons
no
2017-07-06 07:44:33
Helen 1.6
Seriously caled me a complainer because my superfast internet is super slow and im on. 2 yr contra t waiting formit to finish so i can find another provider. Today they threatened to cut me iff for owing 41$ which 25$ of that will be paid today. So going to cut me off iver $15 i cant wait to end my contract
Showing 126-130 of 155 items.
MyRepublic NZ – Latest news & broadband reviews
Feb 12, 2017
MyRepublic NZ – Latest news & broadband reviews
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3 Great Offers
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Get rid of dead spots with an in-home
Mesh system: $1 p/mth on Fibre Pro!
Get rid of dead spots with an in-home
Mesh system: $1 p/mth on Fibre Pro!
Fast & Easy broadband 
Along with amazing support. 
Get data for a fair price now.
Fast & Easy broadband
Along with amazing support.
Get data for a fair price now.
Exclusive Offer
Unlimited Fibre 300 - ONLY $57.95/mth
Orbi Wi-Fi 6 router $5/m rental or BYO
Plus great bundle discounts!
T&C's apply.
Exclusive Offer
Unlimited Fibre 300 - ONLY $57.95/mth
Orbi Wi-Fi 6 router $5/m rental or BYO
Plus great bundle discounts!
T&C's apply.