Leave a review of MyRepublic

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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MyRepublic

MyRepublic is the New Zealand’s first fibre broadband only Internet Service Provider (ISP). Their plans are truly unlimited and they're ready to unleash the potential of their fibre broadband network from Whangarei up north to Invercargill down in south. They believe in delivering an awesome internet experience for all kiwis at mass-market prices. All this with no lag, no limits and no holding back.

Beyond ultra-fast internet access, their Pure, Gamer and Business fibre broadband plans provide a customised, enhanced level of service that goes far beyond what is possible on older technologies such as ADSL, VDSL or Cable.

MyRepublic started in Singapore in 2011, where they shifted the ISP landscape dramatically and now they plan to do the same here. MyRepublic is committed to delivering the benefits of the UFB for all kiwis.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 4.9
Reliability 5.1
Speed 5.8
Support 3.6
Features 5.0
Value 5.1
Average from 147 reviews
Showing 96-100 of 147 items.
2018-09-20 11:37:50
chris 7.4
moved from slingshot a few months ago never looked back very happy
Pros
consistent speeds with reliably that it will work when i need it.
Cons
The account page is kind of basic lack of features like most other providers
2018-09-15 11:00:40
DC 6.0
Internet speed dropped in last month or so. Completely lost connection this week.
2018-08-21 09:55:30
Andrew 5.4
Started with these guys and could not speak highly enough of them.
Then something happened, they suspended my service because they couldn't take money from my card after they were advised by me a month earlier that I had changed my card.
I called and asked them to re-activate my service, which took 2 days and they sounded like it was too much of an effort.
I decided to change providers as it was clear that something had happened to this company affecting customer service.

I called on 11 separate days over the next three weeks and was on hold for more than 122 minutes in total and still never spoke to anyone, and this was to advise them that I was terminating the contract as set out in the T's and C's.
Then they charged me a $24 termination fee (taken from my bank account on the same day they advised of it) and when I questioned it by email, you guessed it, no reply.
If you like good customer service, stay away from these guys.
...read more
2018-07-25 07:51:05
temanea paquier 6.6
My phone line keep stopping working and need to call them to activate it.
2018-07-21 06:28:30
Dave 4.6
Their speed is fantastic but if you have an issue and need to contact them forget it! I'm starting to wonder if there is actually anyone manning the phones
Pros
Great speed and price.
Cons
Forget about trying to ring them. Wait times are the worst.. Right now I am on hold with them... been over an hour. They must have all gone home. Was going to get my mate onto the service but not now. Wouldn't put him through the shonky service. ...read more
Showing 96-100 of 147 items.
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3 Great Offers
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Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
UNLIMITED BROADBAND 
From $59.99/mth
On the Broadband Bundle plan 
T&Cs & $14.99 P&H apply
UNLIMITED BROADBAND
From $59.99/mth
On the Broadband Bundle plan
T&Cs & $14.99 P&H apply
Join on an eligible broadband plan from $69/month. Available for Endless mobile customers when you BYO modem. Limited time only. Terms and exit fees apply.
Join on an eligible broadband plan from $69/month. Available for Endless mobile customers when you BYO modem. Limited time only. Terms and exit fees apply.