Leave a review of MyRepublic

Reliability
7
Speed
7
Support
7
Features
7
Value
7

MyRepublic

Best Gaming Broadband Provider

MyRepublic is the New Zealand’s first fibre broadband only Internet Service Provider (ISP). Their plans are truly unlimited and they're ready to unleash the potential of their fibre broadband network from Whangarei up north to Invercargill down in south. They believe in delivering an awesome internet experience for all kiwis at mass-market prices. All this with no lag, no limits and no holding back.

Beyond ultra-fast internet access, their Pure, Gamer and Business fibre broadband plans provide a customised, enhanced level of service that goes far beyond what is possible on older technologies such as ADSL, VDSL or Cable.

MyRepublic started in Singapore in 2011, where they shifted the ISP landscape dramatically and now they plan to do the same here. MyRepublic is committed to delivering the benefits of the UFB for all kiwis.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.6
Reliability 5.2
Speed 6.0
Support 3.8
Features 5.0
Value 5.2
Average from 91 reviews
Showing 26-30 of 91 items.
2019-02-17 14:31:54
Carl Ziervogel 3.0
I have been waiting since May 2018 for my Fibre upgrade. 9months later and still no luck with MyRepublic. Their offshore call centre takes on average 25min+ to answer and will promise anything yet deliver nothing. Only 1 technical support person knows what he is doing the other has no clue (told me my brand new laptop, newly launched is outdated that is way my internet was slow. The 1 tech with knowledge sorted it out in a few minutes.) Quick to catch you in a 24month contract slow to do anything else. ...read more
Pros
Cheap
Cons
Slow and bad customers service. You cannot talk to anyone in New Zealand only to the offshore call centre. Knowledge base of Call centre is very limited.
2019-02-12 17:46:19
Natasha 2.4
Was a mockery. No, I mean NO customer service at all. I spent time in chat, sent emails, got no response. And then I was sent a rating feedback form "how would you rate our support?" Went back to my current provider.
Pros
Not found
Cons
Web site confusing. Was ordering VDSL and in confirmation email got some ridiculous ABC steps on getting my fibre. And the whole email looked like I was about to get one. You are dealing with bots and automatically generated emails.
2019-02-09 17:48:32
Ro 1.0
My republic has the worst service. The speed is inconsistent and drops often. After 15 days from signup I had to remind them to send us a router. They even forgot to connect my landline and looks like we have lost our number. I have laid a complaint and it's been 4 working days and no response from the company. Please don't waste your time and energy, do yourself a favour and don't sign up with MyRepublic.
Pros
none
Cons
worst, inconsistent and lack of customer service.
2019-02-03 23:36:34
olivia 2.2
call wait time is 45 minutes+ to speak to anyone which is ridiculous.
very low level customer service
connection is contiuously in and out all day and when we called to resolve issue (was almost an hour on hold before getting through) they supposedly 'fixed' the problem yet 5 days later it began happening again.
We're changing servive providers and do not reccomend
Pros
cheap
Cons
call wait time 45mins +, poor customer service, connection terrible
2019-02-01 09:55:29
Tom Abbott 1.8
Worst internet experience ive encountered. Terrible phone support 30mins minimum wait time to speak to someone, we are still waiting in Feb for a connection in December
Pros
Nothing so far
Cons
Terrible phone support 30 mins min. wait time.
Showing 26-30 of 91 items.
Cambridge fibre broadband plans
Aug 25, 2016
Cambridge fibre broadband plans
Cambridge broadband is going Giga!  Cambridge will get an even better fibre broadband upgrade.  The UFB initiative in Cambridge is already complete so Ultra Fast Fibre are about to give Cambridge some of the fastest internet speeds in NZ.
Hamilton fibre broadband plans
Aug 24, 2016
Hamilton fibre broadband plans
Hamilton broadband is going to get an even better fibre broadband upgrade.  The UFB initiative in Hamilton is already complete so Ultra Fast Fibre are about to give Hamilton some of the fastest internet speeds in NZ… a gigabit!
Cheap Broadband Plans Christchurch
Aug 24, 2016
Cheap Broadband Plans Christchurch
Christchurch broadband plans are about to get an even bigger fibre broadband upgrade.  The UFB initiative in Christchurch is already complete so Enable Fibre are about to give Christchurch some of the fastest internet speeds in NZ.
Aug 18, 2016
Gigabit Ultra Fast Broadband (UFB) to expand across NZ
Fibre Broadband Provider, MyRepublic has welcomed the announcement that gig technology will be available to consumers in Whangarei, Hamilton, Christchurch and seven regional centres from October this year.
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
Login
×
Log in with
Sign up for free NZ Compare account
×
Log in with
3 Great Offers
×
offer
EXCLUSIVE OFFER
Unlimited Fibre 100 - ONLY $62.95/mth
Terms and Conditions apply
offer
Special Offer - Get 2 months FREE
broadband on a 12-month term
with Skinny Unlimited Broadband
offer
Get $200 CREDIT and
Free Amazone Prime for a year*
Limited-time offer