Leave a review of MyRepublic

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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MyRepublic

Best Gaming Broadband Provider

MyRepublic is the New Zealand’s first fibre broadband only Internet Service Provider (ISP). Their plans are truly unlimited and they're ready to unleash the potential of their fibre broadband network from Whangarei up north to Invercargill down in south. They believe in delivering an awesome internet experience for all kiwis at mass-market prices. All this with no lag, no limits and no holding back.

Beyond ultra-fast internet access, their Pure, Gamer and Business fibre broadband plans provide a customised, enhanced level of service that goes far beyond what is possible on older technologies such as ADSL, VDSL or Cable.

MyRepublic started in Singapore in 2011, where they shifted the ISP landscape dramatically and now they plan to do the same here. MyRepublic is committed to delivering the benefits of the UFB for all kiwis.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 4.9
Reliability 5.1
Speed 5.9
Support 3.7
Features 4.9
Value 5.1
Average from 101 reviews
Showing 26-30 of 101 items.
2019-08-06 16:30:08
Camila & Bruno 1.0
The worst service I've ever seen in my life, the support is horrible, time consuming, liar. The team has no valid information. I canceled a service that was not provided and still want to charge me for breach of contract. So I need to continue with a service that doesn't work, pay for it until the end of the contract ??? what is the logic ???? No service, no payment, no contract. If you want me to honor my contract, HONOR YOUR PROVIDING CORRECT SERVICE AS AGREED.
Pros
Nothing
Cons
Everything
2019-06-26 14:17:45
Paul 4.8
They have the worst customer service ever... look at the reviews and its endemic.... go to Singapore reviews the same (they are a Singapore company) dont dont dont ever be tempted to join unless you want to really understand what your absolute limits of frustration and anger are.
Pros
It will work when they finally get around to it
Cons
It wont until they do
2019-06-24 13:49:08
Deepti Reddy 2.6
ABSOLUTELY TERRIBLE CUSTOMER SERVICE!!! I am still waiting to be connected. Apparently there is an issue with the fiber box where I have moved which I understand is Chorus and not MyRepublic however, it's impossible to call the MyRepublic customer service. It says to go to the online support and ask. The online support is useless. 100% useless! They all keep repeating the same thing and there is absolutely 0 followup. I go days without hearing from them and than have to contact them to find out whats happening. I have been told a tech will come 'tonight' and no one comes and no one calls me with an update to why it didnt happen. I have also asked for a customer service supervisor to call which hasn't happened in days and I also asked four days ago to cancel the account - they cant transfer me to retentions. They can only message them to call me. And Surprise Surprise that hasn't happened either. ...read more
Pros
Cons
Shit Customer Service!
2019-03-25 06:27:35
Denise Morgan 4.4
useless customer service team. broadband intermittent for over 2 years, phone was same problem and took a week to fix, This time around phone has been down 2 weeks and issue still not resolved , l donot recommend them for anything in fact totally opposite will be telling every one l know in every town and city to jump ship.
2019-03-23 03:49:40
Denise Morgan 3.4
intermittent broadband, intermittent phone line for 2 years with them, customer service peddling same excuses every time l rang with complaints of no phone at all and too long to action any repairs or maintenence.
Pros
Cons
Always foreigners answering customer service with accents hard to understand because of this.
Showing 26-30 of 101 items.
Cambridge fibre broadband plans
Aug 25, 2016
Cambridge fibre broadband plans
Cambridge broadband is going Giga!  Cambridge will get an even better fibre broadband upgrade.  The UFB initiative in Cambridge is already complete so Ultra Fast Fibre are about to give Cambridge some of the fastest internet speeds in NZ.
Hamilton fibre broadband plans
Aug 24, 2016
Hamilton fibre broadband plans
Hamilton broadband is going to get an even better fibre broadband upgrade.  The UFB initiative in Hamilton is already complete so Ultra Fast Fibre are about to give Hamilton some of the fastest internet speeds in NZ… a gigabit!
Cheap Broadband Plans Christchurch
Aug 24, 2016
Cheap Broadband Plans Christchurch
Christchurch broadband plans are about to get an even bigger fibre broadband upgrade.  The UFB initiative in Christchurch is already complete so Enable Fibre are about to give Christchurch some of the fastest internet speeds in NZ.
Aug 18, 2016
Gigabit Ultra Fast Broadband (UFB) to expand across NZ
Fibre Broadband Provider, MyRepublic has welcomed the announcement that gig technology will be available to consumers in Whangarei, Hamilton, Christchurch and seven regional centres from October this year.
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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Slingshot Exclusive Offer
Unlimited Fibre 100 - ONLY $64.95/mth
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EXCLUSIVE OFFER
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