Leave a review of MyRepublic

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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MyRepublic

MyRepublic is the New Zealand’s first fibre broadband only Internet Service Provider (ISP). Their plans are truly unlimited and they're ready to unleash the potential of their fibre broadband network from Whangarei up north to Invercargill down in south. They believe in delivering an awesome internet experience for all kiwis at mass-market prices. All this with no lag, no limits and no holding back.

Beyond ultra-fast internet access, their Pure, Gamer and Business fibre broadband plans provide a customised, enhanced level of service that goes far beyond what is possible on older technologies such as ADSL, VDSL or Cable.

MyRepublic started in Singapore in 2011, where they shifted the ISP landscape dramatically and now they plan to do the same here. MyRepublic is committed to delivering the benefits of the UFB for all kiwis.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 4.9
Reliability 5.0
Speed 5.8
Support 3.5
Features 5.0
Value 5.0
Average from 145 reviews
Showing 11-15 of 145 items.
2021-05-05 14:54:50
Jenna Nicholson 7.8
Mostly happy with My Republic but won't be rnewing because of lack of having a human to talk to when needing support. Very very very frustrating
Pros
excellent speed, pretty good reliability. Good price
Cons
Support is thru chat bot. Really sucks!
Read a response from the ISP
May 26, 2021
Response from the ISP
As we continue to evolve and adapt to more efficient customer service, we have transitioned to Live Chat, Jenna. When you Live chat with us and if we deem that an outbound call is necessary to resolve your concerns, we will arrange a callback. I appreciate you making us aware of your negative experience. We strive to provide excellent customer service in a timely manner, and I apologize for the inconvenience this has caused. Please let us know if you have any additional questions, concerns, or comments. Warm Regards, The Team @ MyRepublic
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2021-04-12 14:06:26
Lynda 9.0
Love MyRepublic price wise n reliability 4 internet
Pros
no
Cons
no
Read a response from the ISP
April 16, 2021
Response from the ISP
We're grateful for your honest feedback and we're glad you feel we're on the right track! Regards, The Team @ MyRepublic
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2021-03-31 08:26:47
barry gernaat 6.0
Not bad but certainly not the best. paying for the best speed and certainly not receiving it
Pros
price is good
Cons
speed is not being delivered
Read a response from the ISP
April 1, 2021
Response from the ISP
Hello Barry, we're sad to know that we didn't meet your expectations when it comes to the internet speed. Our technical support team would be happy to assist you, you can hop on this link for Live Chat and be connected to one of our teammates. Regards - The Team @ MyRepublic
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2021-03-22 13:35:41
James 6.4
Good service, terrible support
Read a response from the ISP
March 23, 2021
Response from the ISP
Hello James, we're sad to know that we didn't meet your expectations. We would really love to look into your account and help you however when we tried to look for your account using your username, we couldn't find it. Can you flick us an email at support@myrepublic.co.nz and we will contact you. Regards - The Team @ MyRepublic
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2021-03-14 17:05:03
Anton Barbarich 3.0
While Cheap and unlimited data, we had issues last year where the fibre line had been damaged, My Republic refused to work with Enable fibre to rectify the issue, but still happily charged me for my Internet Connection despite being down for a Month.
Pros
Cheap
Cons
Not Fast in Christchurch and High Latency
Read a response from the ISP
March 16, 2021
Response from the ISP
Hello Anton, we're sad to know that we didn't meet your expectations. We would really love to look into your account and help you however when we tried to look for your account using your username, we couldn't find it. Can you flick us an email at support@myrepublic.co.nz and we will contact you. Regards - The Team @ MyRepublic
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Showing 11-15 of 145 items.
Whanganui fibre broadband plans
Aug 25, 2016
Whanganui fibre broadband plans
Whanganui broadband is going to get an even better fibre broadband upgrade.  The UFB initiative in Whanganui is already complete so Ultra Fast Fibre are about to give Whanganui some of the fastest internet speeds in NZ… a gigabit!
Hawera fibre broadband plans
Aug 25, 2016
Hawera fibre broadband plans
Hawera fibre broadband is about to get a whole lot quicker.  Hawera is going to get an amazing Gigabit fibre broadband residential connection.  The UFB initiative in Hawera is already complete so Ultra Fast Fibre are about to give Hawera some of the fastest internet speeds in NZ
New Plymouth fibre broadband plans
Aug 25, 2016
New Plymouth fibre broadband plans
New Plymouth internet plans are about to hit a Gigabit!  New Plymouth is getting even better fibre internet connections.  The UFB initiative in New Plymouth is already complete so Ultra Fast Fibre are about to give New Plymouth some of the fastest internet speeds in NZ
Tauranga fibre broadband plans
Aug 25, 2016
Tauranga fibre broadband plans
Tauranga fibre broadband is going Gig!  Tauranga is going to get an even better fibre connection.  The UFB initiative in Tauranga is already complete so Ultra Fast Fibre are about to give Tauranga some of the fastest internet speeds in NZ
Tokoroa fibre broadband plans
Aug 25, 2016
Tokoroa fibre broadband plans
Tokoroa fibre broadband is hitting Gigabit speeds!  Tokoroa is going to get an even better fibre connection.  The UFB initiative in Tokoroa is already complete so Ultra Fast Fibre are about to give Tokoroa some of the fastest internet speeds in NZ
Te Awamutu fibre broadband plans
Aug 25, 2016
Te Awamutu fibre broadband plans
Te Awamutu broadband is going places… and quickly!  Te Awamutu is going to get an even better fibre connection.  The UFB initiative in Te Awamutu is already complete so Ultra Fast Fibre are about to give Te Awamutu some of the fastest internet speeds in NZ… a gigabit!
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Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
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Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
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UNLIMITED BROADBAND 
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On the Broadband Bundle plan 
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UNLIMITED BROADBAND
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$150 JOINING CREDIT
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