Leave a review of MyRepublic

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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MyRepublic

Best Gaming Broadband Provider

MyRepublic is the New Zealand’s first fibre broadband only Internet Service Provider (ISP). Their plans are truly unlimited and they're ready to unleash the potential of their fibre broadband network from Whangarei up north to Invercargill down in south. They believe in delivering an awesome internet experience for all kiwis at mass-market prices. All this with no lag, no limits and no holding back.

Beyond ultra-fast internet access, their Pure, Gamer and Business fibre broadband plans provide a customised, enhanced level of service that goes far beyond what is possible on older technologies such as ADSL, VDSL or Cable.

MyRepublic started in Singapore in 2011, where they shifted the ISP landscape dramatically and now they plan to do the same here. MyRepublic is committed to delivering the benefits of the UFB for all kiwis.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 4.7
Reliability 4.9
Speed 5.7
Support 3.5
Features 4.8
Value 4.9
Average from 114 reviews
Showing 6-10 of 114 items.
2020-09-29 20:17:00
graeme butler 1.4
the very worst provider ever, they do not have phone support and if you manage to get through they cut you off or transfer you to a teleprompter to rate the call. At best you get an intermittent internet connection you pay full price for and the land line never worked yet got charged for it.
Pros
Cons
most things, especially the call staff or lack of.
Read a response from the ISP
October 2, 2020
Response from the ISP
Hello Graeme, we're sad to know that we didn't meet your expectations. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. The majority of our support is via Live Chat, you can talk to our designated Technical Team on our website and if we deem that an outbound call is necessary to resolve your concerns, we will arrange a callback with you. Regards - The Team @ MyRepublic
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2020-09-27 06:21:41
Jes 2.2
Where to start. The public IP is not a public IP, the speed of 1G never even gets closer to 500MB. In the first weeks with us working from home, had outages every second day. Giving it a 3 in reliability as now it can hold for more than 4 weeks. Up until now the worse service provider in New Zealand
Pros
Not much.
Cons
Where to start. The public IP is not a public IP, the speed of 1G never even gets closer to 500MB. In the first weeks with us working from home, had outages every second day. Up until now the worse service provider in New Zealand
Read a response from the ISP
October 2, 2020
Response from the ISP
Hello Jes, we're sad to know that we didn't meet your expectations and you've rated us 1-star. We would really love to look into your account and help you with your technical concern however when we tried to look for your account using your Username, we couldn't find it. Can you flick us an email at support@myrepublic.co.nz and we will contact you. Regards - The Team @ MyRepublic
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2020-09-22 09:52:04
CD 2.6
Very bad customer support. I was lucky that they couldn't migrate my broadband and therefore I had the opportunity to go to another ISP.
Pros
Cons
Customer Support, Service
2020-09-22 06:54:31
Sarsha Waite 3.8
0 customer service. Absolutely useless and double charged me this month for a service that might or might not work!
Pros
Cheap
Cons
impossible to use on the daily
Read a response from the ISP
September 22, 2020
Response from the ISP
Hello Sarsha, It's unfortunate to see we didn't meet your expectations. We can't fix the past but you have our commitment to serve our customers better. Our main communication channel is via Live Chat, you can visit our website and talk to our designated Account and Technical Support. Cheers! - The Team @ MyRepublic
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2020-09-20 13:57:05
Anon 2.4
Garbage ISP, has little to 0 customer service and will DC daily...
Pros
Cheap and when it works its fast
Cons
Will dc at least once a day if not 4-5x could be for a few seconds could be a few hours...
Read a response from the ISP
September 22, 2020
Response from the ISP
Hello there, we're sorry to see you gave us a negative review. We would love to take this opportunity to help you with your technical issue. Our designated Technical Support can be contacted via Live Chat on our website. Regards. - The Team @ MyRepublic
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Showing 6-10 of 114 items.
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Broadband Deals for University Students in NZ
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Dec 6, 2017
Student Broadband for 2018
It's great that tertiary education fees are going to be made free... but we're afraid your Student Broadband is not.  But there are great Student Broadband Deals to be had.
The Commerce Commission warns four New Zealand internet providers
Aug 13, 2017
The Commerce Commission warns four New Zealand internet providers
News just breaking in the broadband world that four companies have received warnings from the Commerce Commission as they are considered to have breached the Fair Trading Act.
MyRepublic Half Priced Broadband Promo - It's back!
Mar 15, 2017
MyRepublic Half Priced Broadband Promo - It's back!
It's back!  ...but for a limited time only.  The MyRepublic 6 month half priced promotion when you sign up to a 24 month 100/20 fibre broadband plan!
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3 Great Offers
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offer
BLACK FRIDAY EXCLUSIVE DEALS
One week only
23-29 November 2020
Be quick!
offer
Slingshot Exclusive Offer
Unlimited Fibre 100 - ONLY $64.95/mth
Plus Bundle Discounts
Terms and Conditions apply
offer
Unlimited Broadband from just $69/mth
Plus FREE Amazon Prime Video
and Prime Gaming for a year!*
Limited-time offer. T&C's apply