Leave a review of Flip

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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We know Kiwis want solid, reliable broadband at a great price. By keeping our plan simple and no frills, we can deliver just that!
No fuss, no hidden costs, no worries.

What makes Flip special?

  • No pricey fixed contracts
  • Unlimited data
  • High speed (30/10 or 50/10Mbps) & reliable
  • Pay weekly or fortnightly. Whatever works for you.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.7
Reliability 5.8
Speed 5.5
Support 5.2
Features 5.7
Value 6.2
Average from 99 reviews
Showing 21-25 of 99 items.
2019-04-23 13:16:34
Sunny 5.4
Flip has been good for a while, however when support and advice was needed it wasn't really there. Other providers offering the same and more for less, and when internet was going slow more and more, decided to change.
Pros
Cheaper than other providers relatively
Cons
Not the cheapest and call support is minimal.
2019-04-17 09:00:24
Chris O'Riley 3.8
Lots of network changes and very slow at peak times. I was told I could use my own answer phone which we need. Sadly I can't and no one wants to listen to the seedy voice tell us we have a message. Once my year with them is up I am finding a new provider. If you are changing to Flip leave 2 weeks between providers.
Pros
Support has been great but of no use.
Cons
Slow spped, network freeze, and can't use your own answer phone.
2019-04-16 10:10:13
G. Perry 3.8
This is the absolute WORST 'isp' that I have dealt with.

Their network is pretty bad (their CG NAT messes with my SIP/VoIP phones very badly) ... They refuse to use Direct Debit to settle an invoice (after many months of them using DD to do so prior). So they disconnect me for non payment. THEN A WHOLE MONTH LATER THEY TAKE MORE MONEY FROM MY ACCOUNT VIA DIRECT DEBIT.

I think this is known generally as criminal behaviour.
Pros
They were once cheaper than everyone else ... but then they put their prices up, so NO PROS AT ALL.
Cons
Well ... when a company continues to use Direct Debit to take money from ex-customers bank account ... thats just nasty. And then there is their CG-NAT problem .... and their poor customer service ...
2019-04-13 22:01:48
Jenni 3.6
shocked to see the speed they pretend to provide! I get on average 12mbps, at peak times it drops to 1mbps and at highest it is 20mbps I dont trust anyones "speed" after reading their supposed speed of 50mbps on vdsl... just not true at all hence my speaking up. I've given them a few years and things have only gotten worse, happy my contract runs out tomorrow!!!!!!
Pros
they email you your voicemail for homeline
Cons
broken connection all the time, one computer can run at a time, just not worth the stress of inconsistent connection.
2019-04-08 20:50:19
Gibbsy 7.0
Flipen awsome that's all I can say. Since getting Flip Nbn I am on top of the world. It's so fast and if you need back up there is no waiting. Just full on help. Thanks thanks thanks Flip I love you guys.
Pros
AAAAA
Cons
Nil
Showing 21-25 of 99 items.
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Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
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Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
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UNLIMITED BROADBAND 
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