Leave a review of Flip

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Flip is under construction, but will be back soon!
The new Flip will only offer Fibre plans - and they will be awesome and great value, because, you know, it's Flip!
In the meantime, head over to Slingshot and enjoy solid, reliable service and awesome support from the NZ-based helpdesk! Check out Slingshot latest deals here.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.8
Reliability 5.9
Speed 5.6
Support 5.3
Features 5.8
Value 6.3
Average from 96 reviews
Showing 36-40 of 96 items.
2018-06-26 14:49:32
Megan 1.4
We've just gone for more than a month without reliable internet access. (This happens in winter - seems to be related to rainy weather.) I resorted to going to the library to do my internet banking! Lousy excuse for tech support, featuring:
turn your modem off for a couple of minutes then back on
unplug the cables and then re-plug
it must be your modem (can't be as the landline goes via Flip also, and can be tried independently of the modem - never worked when the internet was down)
we can send a tech out but it'll cost you if there's nothing wrong.
We got the same run around every time we rang them.
Don't use Flip.
...read more
Pros
Aren't any.
Cons
Unreliable internet, as in none at all for days at a time.
2018-06-20 02:20:28
Peter 8.6
Speed is 8/10 because I've settled for ADSL, rather than paying the extra for fibre. For ADSL, though, the service seems good -- well over 8 Mb/s down speed. Support graded as 8/10 only because I haven't needed any! Any outages have been fixed before I've had a chance to call support. I'm not sure I had to call them even when I was connecting up my modem when joining.
Pros
Excellent value and, apparently, a professional service.
Cons
No fixed IP. Most people don't need it: only people who know for sure that they need it will care. (In my case, I only found out when trying to play Elite: Dangerous. Who knew?)
2018-06-19 20:37:56
Lisa 9.0
Good service but did not have fibre
Pros
Great customer service
Cons
No Fibre
2018-06-18 01:01:35
Eddie 10.0
The best ISP ever!
Pros
* Friendly support
* Cheap price
* Stable connection
* Hasslefree internet
Cons
* none
2018-05-30 13:05:39
Daniel Tacon 1.0
Internet will lose connection every 10 minutes or so. Had the connection disconnect for an entire day. Very unreliable, had to resort to getting unlimited phone data to have any stable internet connection at home. I would not reccomend Flip to others.
Pros
Not much.
Cons
No stable connection, slow speed, very unsatisfactory service.
Showing 36-40 of 96 items.
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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