Leave a review of Flip

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Flip is under construction, but will be back soon!
The new Flip will only offer Fibre plans - and they will be awesome and great value, because, you know, it's Flip!
In the meantime, head over to Slingshot and enjoy solid, reliable service and awesome support from the NZ-based helpdesk! Check out Slingshot latest deals here.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.7
Reliability 5.8
Speed 5.5
Support 5.2
Features 5.7
Value 6.3
Average from 97 reviews
Showing 21-25 of 97 items.
2019-04-16 10:10:13
G. Perry 3.8
This is the absolute WORST 'isp' that I have dealt with.

Their network is pretty bad (their CG NAT messes with my SIP/VoIP phones very badly) ... They refuse to use Direct Debit to settle an invoice (after many months of them using DD to do so prior). So they disconnect me for non payment. THEN A WHOLE MONTH LATER THEY TAKE MORE MONEY FROM MY ACCOUNT VIA DIRECT DEBIT.

I think this is known generally as criminal behaviour.
Pros
They were once cheaper than everyone else ... but then they put their prices up, so NO PROS AT ALL.
Cons
Well ... when a company continues to use Direct Debit to take money from ex-customers bank account ... thats just nasty. And then there is their CG-NAT problem .... and their poor customer service ...
2019-04-13 22:01:48
Jenni 3.6
shocked to see the speed they pretend to provide! I get on average 12mbps, at peak times it drops to 1mbps and at highest it is 20mbps I dont trust anyones "speed" after reading their supposed speed of 50mbps on vdsl... just not true at all hence my speaking up. I've given them a few years and things have only gotten worse, happy my contract runs out tomorrow!!!!!!
Pros
they email you your voicemail for homeline
Cons
broken connection all the time, one computer can run at a time, just not worth the stress of inconsistent connection.
2019-04-08 20:50:19
Gibbsy 7.0
Flipen awsome that's all I can say. Since getting Flip Nbn I am on top of the world. It's so fast and if you need back up there is no waiting. Just full on help. Thanks thanks thanks Flip I love you guys.
Pros
AAAAA
Cons
Nil
2019-03-09 17:26:20
A J Keenan 8.0
great value, easy to deal with. responsive, courteous and patient, with all my queries. not looking to go anywhere else.
Pros
as above
Cons
none comes to mind
2019-02-11 14:44:38
Melody Rose Hudson & Robert Clatworthy 3.8
Internet speed very low at times and excessive throttling at peak times. Complained about this more than once, nothing was done about it. Basically denied there was a problem despite speed tests showing occasionally less than 1mbps download. Increased the cost after being with them for about a year and a half quoting increased cost to use copper lines.
Pros
Cons
Slow internet speed. Unhelpful customer service. Increase in cost overtime.
Showing 21-25 of 97 items.
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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