Leave a review of Flip

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Flip is under construction, but will be back soon!
The new Flip will only offer Fibre plans - and they will be awesome and great value, because, you know, it's Flip!
In the meantime, head over to Slingshot and enjoy solid, reliable service and awesome support from the NZ-based helpdesk! Check out Slingshot latest deals here.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.8
Reliability 5.9
Speed 5.6
Support 5.3
Features 5.8
Value 6.3
Average from 96 reviews
Showing 16-20 of 96 items.
2019-05-17 15:41:25
Samuel 7.0
ISP did not offer fibre. Good for broadband but sadly with rising prices of copper line connections fibre is the way to go. Sad to leave but needed to upgrade to fibre .
2019-05-10 17:45:44
A J Keenan 8.2
Very happy with this provider, only changed because Flip are not doing Fibre at this time.
Pros
Everything , service, support, etc was very professionaly handled.
Cons
None comes to mind.
2019-04-23 13:16:34
Sunny 5.4
Flip has been good for a while, however when support and advice was needed it wasn't really there. Other providers offering the same and more for less, and when internet was going slow more and more, decided to change.
Pros
Cheaper than other providers relatively
Cons
Not the cheapest and call support is minimal.
2019-04-17 09:00:24
Chris O'Riley 3.8
Lots of network changes and very slow at peak times. I was told I could use my own answer phone which we need. Sadly I can't and no one wants to listen to the seedy voice tell us we have a message. Once my year with them is up I am finding a new provider. If you are changing to Flip leave 2 weeks between providers.
Pros
Support has been great but of no use.
Cons
Slow spped, network freeze, and can't use your own answer phone.
2019-04-16 10:10:13
G. Perry 3.8
This is the absolute WORST 'isp' that I have dealt with.

Their network is pretty bad (their CG NAT messes with my SIP/VoIP phones very badly) ... They refuse to use Direct Debit to settle an invoice (after many months of them using DD to do so prior). So they disconnect me for non payment. THEN A WHOLE MONTH LATER THEY TAKE MORE MONEY FROM MY ACCOUNT VIA DIRECT DEBIT.

I think this is known generally as criminal behaviour.
Pros
They were once cheaper than everyone else ... but then they put their prices up, so NO PROS AT ALL.
Cons
Well ... when a company continues to use Direct Debit to take money from ex-customers bank account ... thats just nasty. And then there is their CG-NAT problem .... and their poor customer service ...
Showing 16-20 of 96 items.
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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