Leave a review of Flip

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Terms of Use and Privacy Policy apply

We know Kiwis want solid, reliable broadband at a great price. By keeping our plan simple and no frills, we can deliver just that!
No fuss, no hidden costs, no worries.

What makes Flip special?

  • No pricey fixed contracts
  • Unlimited data
  • High speed (30/10 or 50/10Mbps) & reliable
  • Pay weekly or fortnightly. Whatever works for you.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.7
Reliability 5.8
Speed 5.5
Support 5.2
Features 5.7
Value 6.2
Average from 98 reviews
Showing 11-15 of 98 items.
2020-01-24 20:19:04
Wayne Jacobsen 7.0
Currently I am with FLIP with whom I am happy. BUT. The problem here is NOT my provider, it is the infrastructure. I have notified Chorus, but they pass the buck onto my provider. During day the internet is almost unavailable, and drops out the moment I try to access a site, or send email. When it does drop out I may have to wait for 2 or more minutes to get a reconnection. I run a group of 120 members and rely on email. If I wait till 10.30pm or later, there are no problems. At the moment being school holidays it is particularly bad. I'm lucky to be getting this sent now ...read more
Pros
FLIP have done their best and made suggestions which have only proven partly successful.
Cons
I'm wondering if this is deliberate to force people to opt into more expensive options. REALLY FRUSTRATING.
2020-01-01 15:50:49
Geoffrey 9.4
Customer service exceptional
2019-12-29 21:14:07
Philip 7.6
Have been with Flip for 5 years and at no time had any issues with service or customer support. Moved because Flip do not yet offer fibre and we wished to move to a faster download for online streaming.
Pros
Excellent service
Cons
Do not do fibre
2019-12-02 11:34:25
Joel 2.6
I've been with Flip for over 6 years, never missed a single bill payment, never once have they asked me to upgrade and now I'm paying for the slowest adsl ever at the same price I'll get fibre from Slingshot
2019-09-27 16:10:21
ali elorfi 8.4
I was with Flip for over 4 years. I found Flip to an excellent internet provider, reliable, not expensive and very helpful. I am on holiday and disconnected . Would love to go back to Flip.
Pros
Easy to get techical help and assistance.Good extras with my connection and cheaper than anyone else.
Cons
They are not available 24/7.
Showing 11-15 of 98 items.
Aug 2, 2016
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