Leave a review of Flip

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Best Copper / DSL Broadband Provider

Flip Broadband is one of the new breed of NZ broadband providers. Flip Broadband say that they do the same thing differently giving you cheap and reliable broadband plans whilst looking to keep the other NZ broadband providers on their toes.

Flip Broadband provide only a few different broadband plans as they like to keep things simple. 

Flip Broadband don't yet offer Flip Ultrafast Fibre Broadband but they do have different broadband plans with different data limits and variable speeds. Flip offer all different types of broadband connection, Flip Fast Broadband or Flip Very Fast Broadband - even the broadband plan names are simple at Flip internet.

Flip Broadband also offer two great value adds. You can get FREE NATIONAL CALLING for one hour at a time which then costs 20c p/min after that... or just hang up before the hour is up to avoid paying the per minute charge.  Or you can select FREE 60 CARRY OVER MINUTES.  The carry over minutes don't expire for a whole year and can be used to call 85 destinations including New Zealand mobile phone numbers.

At Broadband Compare we list and compare Flip broadband plans alongside the other broadband providers in New Zealand. Flip Internet provides broadband internet just like the big telcos, except at Flip Internet the big difference is they give it to you with no contracts, carry over data and leading online support.

Flip broadband focus their customer service and broadband support around their online system.  To keep costs low and simple, Flip broadband have invested a lot of time making sure everything is at your fingertips in their online support system. Flip Internet only provide phone support for Technical Issues – 10am to 7pm, every day of the week.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.7
Reliability 5.8
Speed 5.5
Support 5.2
Features 5.7
Value 6.2
Average from 94 reviews
Showing 6-10 of 94 items.
2020-02-08 20:27:01
Scott Pritchard 8.4
Great company, reliable and well priced would have stayed if they could provide fibre
Pros
Well priced
Cons
No fibre plan
2020-01-24 20:19:04
Wayne Jacobsen 7.0
Currently I am with FLIP with whom I am happy. BUT. The problem here is NOT my provider, it is the infrastructure. I have notified Chorus, but they pass the buck onto my provider. During day the internet is almost unavailable, and drops out the moment I try to access a site, or send email. When it does drop out I may have to wait for 2 or more minutes to get a reconnection. I run a group of 120 members and rely on email. If I wait till 10.30pm or later, there are no problems. At the moment being school holidays it is particularly bad. I'm lucky to be getting this sent now ...read more
Pros
FLIP have done their best and made suggestions which have only proven partly successful.
Cons
I'm wondering if this is deliberate to force people to opt into more expensive options. REALLY FRUSTRATING.
2020-01-01 15:50:49
Geoffrey 9.4
Customer service exceptional
2019-12-29 21:14:07
Philip 7.6
Have been with Flip for 5 years and at no time had any issues with service or customer support. Moved because Flip do not yet offer fibre and we wished to move to a faster download for online streaming.
Pros
Excellent service
Cons
Do not do fibre
2019-12-02 11:34:25
Joel 2.6
I've been with Flip for over 6 years, never missed a single bill payment, never once have they asked me to upgrade and now I'm paying for the slowest adsl ever at the same price I'll get fibre from Slingshot
Showing 6-10 of 94 items.
Tokoroa fibre broadband plans
Aug 25, 2016
Tokoroa fibre broadband plans
Tokoroa fibre broadband is hitting Gigabit speeds!  Tokoroa is going to get an even better fibre connection.  The UFB initiative in Tokoroa is already complete so Ultra Fast Fibre are about to give Tokoroa some of the fastest internet speeds in NZ
Te Awamutu fibre broadband plans
Aug 25, 2016
Te Awamutu fibre broadband plans
Te Awamutu broadband is going places… and quickly!  Te Awamutu is going to get an even better fibre connection.  The UFB initiative in Te Awamutu is already complete so Ultra Fast Fibre are about to give Te Awamutu some of the fastest internet speeds in NZ… a gigabit!
Cambridge fibre broadband plans
Aug 25, 2016
Cambridge fibre broadband plans
Cambridge broadband is going Giga!  Cambridge will get an even better fibre broadband upgrade.  The UFB initiative in Cambridge is already complete so Ultra Fast Fibre are about to give Cambridge some of the fastest internet speeds in NZ.
Hamilton fibre broadband plans
Aug 24, 2016
Hamilton fibre broadband plans
Hamilton broadband is going to get an even better fibre broadband upgrade.  The UFB initiative in Hamilton is already complete so Ultra Fast Fibre are about to give Hamilton some of the fastest internet speeds in NZ… a gigabit!
Cheap Broadband Plans Christchurch
Aug 24, 2016
Cheap Broadband Plans Christchurch
Christchurch broadband plans are about to get an even bigger fibre broadband upgrade.  The UFB initiative in Christchurch is already complete so Enable Fibre are about to give Christchurch some of the fastest internet speeds in NZ.
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