Leave a review about Flip

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Best Copper / DSL Broadband Provider

Flip Broadband is one of the new breed of NZ broadband providers. Flip Broadband say that they do the same thing differently giving you cheap and reliable broadband plans whilst looking to keep the other NZ broadband providers on their toes.

Flip Broadband provide only a few different broadband plans as they like to keep things simple. 

Flip Broadband don't yet offer Flip Ultrafast Fibre Broadband but they do have different broadband plans with different data limits and variable speeds. Flip offer all different types of broadband connection, Flip Fast Broadband or Flip Very Fast Broadband - even the broadband plan names are simple at Flip internet.

Flip Broadband also offer two great value adds. You can get FREE NATIONAL CALLING for one hour at a time which then costs 20c p/min after that... or just hang up before the hour is up to avoid paying the per minute charge.  Or you can select FREE 60 CARRY OVER MINUTES.  The carry over minutes don't expire for a whole year and can be used to call 85 destinations including New Zealand mobile phone numbers.

At Broadband Compare we list and compare Flip broadband plans alongside the other broadband providers in New Zealand. Flip Internet provides broadband internet just like the big telcos, except at Flip Internet the big difference is they give it to you with no contracts, carry over data and leading online support.

Flip broadband focus their customer service and broadband support around their online system.  To keep costs low and simple, Flip broadband have invested a lot of time making sure everything is at your fingertips in their online support system. Flip Internet only provide phone support for Technical Issues – 10am to 7pm, every day of the week.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.6
Reliability 5.5
Speed 5.4
Support 4.9
Features 5.4
Value 5.9
Average from 73 reviews
Showing 6-10 of 78 items.
2019-02-11 14:44:38
Melody Rose Hudson & Robert Clatworthy 3.8
Internet speed very low at times and excessive throttling at peak times. Complained about this more than once, nothing was done about it. Basically denied there was a problem despite speed tests showing occasionally less than 1mbps download. Increased the cost after being with them for about a year and a half quoting increased cost to use copper lines.
Pros
Cons
Slow internet speed. Unhelpful customer service. Increase in cost overtime.
2019-02-06 22:50:03
Edward 7.4
Great service and support
Pros
Good service
Cons
No fibre
2019-01-21 08:29:12
Amit 7.0
Satisfied !
Pros
Good Support staff. For a user watching youtube videos, netflix and browsing, the ADSL 2 25-30/ 1 speed served well !
Cons
Some random days disconnections were a nuisance but overall worked well
2019-01-18 20:04:34
Chris Gordon 8.6
Never any problems with my connection. Was only DSL so never super fast but good enough for me. Although now I'm switching to fibre, sadly Flip don't do fibre. Otherwise I would be happy to stay with them.
2018-12-06 15:29:10
Jaap B 9.0
Using the ADSL plan of Flip, had recently had some issues with chorus which were resolved by Flip, now internet speed very stable at over 18Mbps which is plenty fast. So far good service, very happy with speed. Nice to have the landline with all the features.
Pros
One of the cheapest plans around, Staff very friendly and helpful. Excellent well set out website detailing your account.
Cons
Does not offer Fibre
Showing 6-10 of 78 items.
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