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Leave a review about Flip

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Best Copper / DSL Broadband Provider

Flip Broadband is one of the new breed of NZ broadband providers. Flip Broadband say that they do the same thing differently giving you cheap and reliable broadband plans whilst looking to keep the other NZ broadband providers on their toes.

Flip Broadband provide only a few different broadband plans as they like to keep things simple. 

Flip Broadband don't yet offer Flip Ultrafast Fibre Broadband but they do have different broadband plans with different data limits and variable speeds. Flip offer all different types of broadband connection, Flip Fast Broadband or Flip Very Fast Broadband - even the broadband plan names are simple at Flip internet.

Flip Broadband also offer two great value adds. You can get FREE NATIONAL CALLING for one hour at a time which then costs 20c p/min after that... or just hang up before the hour is up to avoid paying the per minute charge.  Or you can select FREE 60 CARRY OVER MINUTES.  The carry over minutes don't expire for a whole year and can be used to call 85 destinations including New Zealand mobile phone numbers.

At Broadband Compare we list and compare Flip broadband plans alongside the other broadband providers in New Zealand. Flip Internet provides broadband internet just like the big telcos, except at Flip Internet the big difference is they give it to you with no contracts, carry over data and leading online support.

Flip broadband focus their customer service and broadband support around their online system.  To keep costs low and simple, Flip broadband have invested a lot of time making sure everything is at your fingertips in their online support system. Flip Internet only provide phone support for Technical Issues – 10am to 7pm, every day of the week.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.6
Reliability 5.5
Speed 5.4
Support 4.9
Features 5.4
Value 6.0
Average from 78 reviews
Showing 76-80 of 83 items.
2017-02-11 06:03:15
Bronwyn 7.2
This is a good cheap option. It is just the amount of time I cant connect to the internet is really annoying.
Pros
A cheap option if you need a phone as well. Customer service is top quality.
Cons
There are some days (particulary mornings) that I can not connect to the internet. It is really annoying.
2017-02-07 11:53:25
Osmar 5.2
Horrible support and speed not constant - sometimes much lower than agreed
Pros
Price is reasonable
Cons
Speed
Support
2017-01-31 03:56:26
LK 3.2
Speed is super variable, often slow in the evening and weekends (you know, when you actually use it), cuts out - the modem they supplied is terrible, and often needs resetting, customer service is horrible - instead of trying to work with you, they just try and blame you for issues with their service. I'm actively looking to change provider...
Pros
Cheapest no contract plan
Cons
Variable speed, unreliable connection, terrible customer service
2017-01-04 08:07:13
Brydon 5.2
A cheap provider but with highly variable speeds, particularly in the evening. Could really tell that it slowed down. Online assistance not very helpful.
Pros
No contract
Cons
Variable speeds.
2016-11-15 06:15:19
Amber House 5.2
If you don't mind being completely disconnected for several periods of 5-20 minutes each and every day and technical support that treats you like a moronic liar, then this is the ISP for you!
Pros
Quite good prices
Cons
Several random periods each day of no internet access
Showing 76-80 of 83 items.
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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