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Reliability
7
Speed
7
Support
7
Features
7
Value
7

Best Copper / DSL Broadband Provider

Flip Broadband is one of the new breed of NZ broadband providers. Flip Broadband say that they do the same thing differently giving you cheap and reliable broadband plans whilst looking to keep the other NZ broadband providers on their toes.

Flip Broadband provide only a few different broadband plans as they like to keep things simple. 

Flip Broadband don't yet offer Flip Ultrafast Fibre Broadband but they do have different broadband plans with different data limits and variable speeds. Flip offer all different types of broadband connection, Flip Fast Broadband or Flip Very Fast Broadband - even the broadband plan names are simple at Flip internet.

Flip Broadband also offer two great value adds. You can get FREE NATIONAL CALLING for one hour at a time which then costs 20c p/min after that... or just hang up before the hour is up to avoid paying the per minute charge.  Or you can select FREE 60 CARRY OVER MINUTES.  The carry over minutes don't expire for a whole year and can be used to call 85 destinations including New Zealand mobile phone numbers.

At Broadband Compare we list and compare Flip broadband plans alongside the other broadband providers in New Zealand. Flip Internet provides broadband internet just like the big telcos, except at Flip Internet the big difference is they give it to you with no contracts, carry over data and leading online support.

Flip broadband focus their customer service and broadband support around their online system.  To keep costs low and simple, Flip broadband have invested a lot of time making sure everything is at your fingertips in their online support system. Flip Internet only provide phone support for Technical Issues – 10am to 7pm, every day of the week.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.6
Reliability 5.7
Speed 5.5
Support 5.1
Features 5.6
Value 6.1
Average from 84 reviews
Showing 66-70 of 84 items.
2017-05-03 07:51:54
Pip 1.0
Signed up with Flip for ADSL broadband. Two days after the install I still couldn't get online and finally got to the bottom of the problem, which was that my full address couldn't be found on their address checker when I signed up and the follow-up email I'd sent with my unit number had been ignored, despite confirmation of receipt and that the installation was going ahead. After the failed installation I had two options - either to cancel with 28 days notice (and pay for but never receive service) or 'move house' to the correct address, with a minimum of ten days without internet to process the 'move'. ...read more
Pros
Cons
Very poor customer service; inflexibility; website address checker doesn't always allow you to enter unit numbers
2017-05-02 08:10:14
Kellie 2.8
Not worth your time
Pros
Cheap.
Cons
Cuts out all the time.
2017-03-12 01:02:14
Elizabeth 3.4
terrible customer service, no support, highly unprofessional responses when assistance requested
Pros
Nil
Cons
As above
2017-02-27 03:59:47
Flip 6.6
Bit slow with connection times
Pros
no
Cons
no
2017-02-26 02:12:55
JP 10.0
I have been with them for three years and never had any problem of disconnectivity or slowness/lagg ever!!
Pros
no
Cons
no
Showing 66-70 of 84 items.
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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