Leave a review of Flip

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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We know Kiwis want solid, reliable broadband at a great price. By keeping our plan simple and no frills, we can deliver just that!
No fuss, no hidden costs, no worries.

What makes Flip special?

  • No pricey fixed contracts
  • Unlimited data
  • High speed (30/10 or 50/10Mbps) & reliable
  • Pay weekly or fortnightly. Whatever works for you.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.7
Reliability 5.8
Speed 5.5
Support 5.2
Features 5.7
Value 6.3
Average from 97 reviews
Showing 66-70 of 97 items.
2017-10-24 05:11:56
Stephen McAtamney 7.2
Good steady provider.
Pros
Good, when dealing with the right staff
Cons
When I first connected at a dwelling in Gloucester Street Christchurch, the female staff member made things incredibly difficult. She said I had to provide a 'Google Map' location, when the large house I lived in was in the middle of the city, 2 minutes from the former Cathederal Square. She also said I had to provide legal documents from the landlord and a variety of other things that made the task almost impossible. I later contacted a male staff member who sorted things out in an instant and had me connected. ...read more
2017-09-22 03:02:26
dan 3.4
dont value long term customers
Pros
nothing springs to mind
Cons
foreign call centre
2017-09-21 21:31:14
Jimmy 1.8
Been on a 12 months contract and cancelled, charged for a termination fee even with confirmation with their support team. Never use this company again.
Pros
Cons
Lack of support and response
2017-09-17 03:33:14
Nish 9.2
Has worked well since I switched to Flip few months ago.
Pros
Great customer support!

Ran out of data mid-billing cycle so I wanted to goto unlimited package. They gave away free 45GB to get me through this billing cycle so I could change to unlimited from next cycle.
Cons
None so far.
2017-09-06 20:41:15
Albert Thomas 5.4
At first everything was good...in the last 3 to 4 months,the internet started disconnecting frequently every 10 minutes. I contacted the customer service.They said they could only see it only disconnected once that day which I believe is a lie. Any way I felt so unsafe when I did my assignment for my post graduation. Can't go any further with this connection, so getting a new one.
Pros
Great features...and reasonable price....
Cons
Customer service could be better and helpful...
Speed is only just enough....
Showing 66-70 of 97 items.
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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