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Leave a review of Flip

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Best Copper / DSL Broadband Provider

Flip Broadband is one of the new breed of NZ broadband providers. Flip Broadband say that they do the same thing differently giving you cheap and reliable broadband plans whilst looking to keep the other NZ broadband providers on their toes.

Flip Broadband provide only a few different broadband plans as they like to keep things simple. 

Flip Broadband don't yet offer Flip Ultrafast Fibre Broadband but they do have different broadband plans with different data limits and variable speeds. Flip offer all different types of broadband connection, Flip Fast Broadband or Flip Very Fast Broadband - even the broadband plan names are simple at Flip internet.

Flip Broadband also offer two great value adds. You can get FREE NATIONAL CALLING for one hour at a time which then costs 20c p/min after that... or just hang up before the hour is up to avoid paying the per minute charge.  Or you can select FREE 60 CARRY OVER MINUTES.  The carry over minutes don't expire for a whole year and can be used to call 85 destinations including New Zealand mobile phone numbers.

At Broadband Compare we list and compare Flip broadband plans alongside the other broadband providers in New Zealand. Flip Internet provides broadband internet just like the big telcos, except at Flip Internet the big difference is they give it to you with no contracts, carry over data and leading online support.

Flip broadband focus their customer service and broadband support around their online system.  To keep costs low and simple, Flip broadband have invested a lot of time making sure everything is at your fingertips in their online support system. Flip Internet only provide phone support for Technical Issues – 10am to 7pm, every day of the week.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.6
Reliability 5.6
Speed 5.5
Support 5.0
Features 5.6
Value 6.1
Average from 85 reviews
Showing 56-60 of 85 items.
2017-09-21 21:31:14
Jimmy 1.8
Been on a 12 months contract and cancelled, charged for a termination fee even with confirmation with their support team. Never use this company again.
Pros
Cons
Lack of support and response
2017-09-17 03:33:14
Nish 9.2
Has worked well since I switched to Flip few months ago.
Pros
Great customer support!

Ran out of data mid-billing cycle so I wanted to goto unlimited package. They gave away free 45GB to get me through this billing cycle so I could change to unlimited from next cycle.
Cons
None so far.
2017-09-06 20:41:15
Albert Thomas 5.4
At first everything was good...in the last 3 to 4 months,the internet started disconnecting frequently every 10 minutes. I contacted the customer service.They said they could only see it only disconnected once that day which I believe is a lie. Any way I felt so unsafe when I did my assignment for my post graduation. Can't go any further with this connection, so getting a new one.
Pros
Great features...and reasonable price....
Cons
Customer service could be better and helpful...
Speed is only just enough....
2017-08-29 03:36:51
Ruth Dunne 8.0
Great provider .. however could not provide Internet at new address in Richmond
2017-08-28 07:45:25
Paul 8.0
Can't provide fiber
Showing 56-60 of 85 items.
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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