Leave a review of Flip

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Flip is under construction, but will be back soon!
The new Flip will only offer Fibre plans - and they will be awesome and great value, because, you know, it's Flip!
In the meantime, head over to Slingshot and enjoy solid, reliable service and awesome support from the NZ-based helpdesk! Check out Slingshot latest deals here.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.7
Reliability 5.8
Speed 5.5
Support 5.2
Features 5.7
Value 6.3
Average from 97 reviews
Showing 51-55 of 97 items.
2018-02-15 08:13:48
Sandra Cunningham 5.8
Not impressed at all with their service. Paid $85 per month because we did not want a contract to start off with. I needed to access thru VPN for work but could not connect due to dynamic IP. When I called Flip, I was told that it was not their problem and that I was basically on my own.
Pros
Cons
Bad customer support and high price.
2018-02-13 22:10:58
joanne jeavas 8.0
Only comment is that there was not a number you could call to speak to a person if there is a fault etc.
Pros
Very good price for what you get
Cons
They do not offer Fibre, no number to talk to a person
2018-02-06 21:16:47
Jess Vargas 7.0
Flip has a helpful customer service. However, you kinda have to set up your own modem assisted over the phone if you wish to avoid further costs.
Pros
Easy website to use. Hassle free.
Good deals
Cons
Flip does not offer Fibre. Otherwise, I would have stayed with them
2018-01-28 05:31:58
Peter 2.4
Terrible customer service (it`s all done by email) and VVEeeeeerryyyy sllooowww internet speed. Would pay more for a better service from someone else.
Pros
Can`t think of any
Cons
Garbage customer service, terrible website, very unhelpful, slow internet speed
2018-01-03 05:24:00
Aileen Fleming 8.8
I have been with Flip for sometime now. At the beginning they were good & I had several queries that were answered promptly. Now they don't even bother to answer at all.
Pros
At the present moment I have no pros. They are really slack. At present I would like to try another ISP but where do I go.
Cons
Personally I would not recommend Flip. All good at the start now their charges are increasing so I have asked to be sent an itemised account each month. It appears every month I have an amount that is outstanding. How can this be when they direct debit my account?? There always seem to be add-ons & they are really smart in debiting my account. ...read more
Showing 51-55 of 97 items.
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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Slingshot Exclusive Offer
Unlimited Fibre 100 - ONLY $64.95/mth
Plus Bundle Discounts
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Unlimited Broadband from just $69/mth
Plus FREE Amazon Prime Video
and Prime Gaming for a year!*
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Get $300 Credit and pay from 73$/mth for Vodafone Unlimited Broadband!
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