Leave a review of Flip

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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We know Kiwis want solid, reliable broadband at a great price. By keeping our plan simple and no frills, we can deliver just that!
No fuss, no hidden costs, no worries.

What makes Flip special?

  • No pricey fixed contracts
  • Unlimited data
  • High speed (30/10 or 50/10Mbps) & reliable
  • Pay weekly or fortnightly. Whatever works for you.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.7
Reliability 5.8
Speed 5.5
Support 5.2
Features 5.7
Value 6.2
Average from 99 reviews
Showing 31-35 of 99 items.
2018-12-06 15:29:10
Jaap B 9.0
Using the ADSL plan of Flip, had recently had some issues with chorus which were resolved by Flip, now internet speed very stable at over 18Mbps which is plenty fast. So far good service, very happy with speed. Nice to have the landline with all the features.
Pros
One of the cheapest plans around, Staff very friendly and helpful. Excellent well set out website detailing your account.
Cons
Does not offer Fibre
2018-12-05 16:06:12
Kevin Willis 10.0
I found Flip to be excellent. It's a shame they do not yet provide fibre but I understand they will in time.
Pros
Value for money.
Cons
No fibre as yet - Dec 2018
2018-11-26 12:25:03
Chris Hibberd 2.4
Awful internet consistently dropping out very very slow and couldn't have more than 1 user at a time
Pros
none
Cons
Im not sure what was worse the internet or the customer service, either way I hope I never deal with either again
2018-09-09 14:25:50
Tony 3.6
Not happy with their support. I had my service cut in spite of having an auto payment system. They say their system had my payment cut off because my card expired! What a load of crap! I had other auto payments done too but that did not stop their payments through my card. I think their system is outdated.

I lost all my carry forward datas and minutes and they did not reimburse me back for it as I have to start a new account with them and could not use my old account.
Pros
Allows carry forward datas and minutes.
Cons
After sales service is poor. Getting a call through takes ages for them to answer. Keeps saying its faster to email technical support.
2018-08-25 10:06:01
Shelton 2.4
Judging by other reviews, I seem to have similar issues. Unreliable line speeds, which seem to come to a virtual standstill in the evenings. Have completely given up on calling support who always seem to think that rebooting my modem will solve just about any internet related issue.
Pros
Reasonably priced.
Cons
Crap line speed, sometimes as low as 175kb/sec
Showing 31-35 of 99 items.
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Aug 25, 2016
Whanganui fibre broadband plans
Whanganui broadband is going to get an even better fibre broadband upgrade.  The UFB initiative in Whanganui is already complete so Ultra Fast Fibre are about to give Whanganui some of the fastest internet speeds in NZ… a gigabit!
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Hawera fibre broadband plans
Hawera fibre broadband is about to get a whole lot quicker.  Hawera is going to get an amazing Gigabit fibre broadband residential connection.  The UFB initiative in Hawera is already complete so Ultra Fast Fibre are about to give Hawera some of the fastest internet speeds in NZ
New Plymouth fibre broadband plans
Aug 25, 2016
New Plymouth fibre broadband plans
New Plymouth internet plans are about to hit a Gigabit!  New Plymouth is getting even better fibre internet connections.  The UFB initiative in New Plymouth is already complete so Ultra Fast Fibre are about to give New Plymouth some of the fastest internet speeds in NZ
Tauranga fibre broadband plans
Aug 25, 2016
Tauranga fibre broadband plans
Tauranga fibre broadband is going Gig!  Tauranga is going to get an even better fibre connection.  The UFB initiative in Tauranga is already complete so Ultra Fast Fibre are about to give Tauranga some of the fastest internet speeds in NZ
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3 Great Offers
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Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
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Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
UNLIMITED BROADBAND 
From $59.99/mth
On the Broadband Bundle plan 
T&Cs & $14.99 P&H apply
UNLIMITED BROADBAND
From $59.99/mth
On the Broadband Bundle plan
T&Cs & $14.99 P&H apply
$150 JOINING CREDIT
Exclusive Deal if you switch today
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$150 JOINING CREDIT
Exclusive Deal if you switch today
Limited time only
T&Cs apply