Leave a review of Flip

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Terms of Use and Privacy Policy apply

We know Kiwis want solid, reliable broadband at a great price. By keeping our plan simple and no frills, we can deliver just that!
No fuss, no hidden costs, no worries.

What makes Flip special?

  • No pricey fixed contracts
  • Unlimited data
  • High speed (30/10 or 50/10Mbps) & reliable
  • Pay weekly or fortnightly. Whatever works for you.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.7
Reliability 5.8
Speed 5.5
Support 5.2
Features 5.7
Value 6.2
Average from 99 reviews
Showing 1-5 of 99 items.
2021-08-17 06:53:33
Evangeline 4.0
Get installation done - poor. Pre-installation assessment - excellent. Installation - took forever, hole in wall and still cuts out ALL THE TIME ON ALL DEVICES. Therefore, installation support - poor. No one takes the effort to troubleshoot, they just keep sending me tests implying that the trouble lies with all my equipment. Given up on them.
Pros
Excellent preliminary assessment prior to installation and arranged speedy installation after months of waiting.
Cons
Do not use for installation.
2021-04-13 07:50:08
Gerry 3.8
They disconnected me,when I called to tell them my problem
Not a happy customer
Internet did not work through the house.
2020-10-12 21:38:11
Elizabeth Strang 2.6
I have not been able to get a dial tone or use my landline for past few months. I found it frustrating to have to communicate by email only and to be told that if Flip called on Chorus to check outside lines I would be charged a False callout fee if no fault could be found.
Pros
Flip have a reasonable fee for Broadband and a landline of around $69 per month. I also enjoyed being able to make free NZ toll calls from my landline
Cons
Lack of service, having to email rather than sort issues out over the phone, slow to respond/reply to issues
2020-08-22 15:02:19
Phil 9.0
Flip have been great for our family - amazing value and good support. We have had ADSL with them, and they upgraded our data limit for free during the March 2020 lockdown. Only leaving because we're moving to fibre and they don't offer fibre.
Pros
Excellent value ADSL. Good support.
Cons
Don't offer fibre.
2020-07-13 18:13:55
Poata 8.6
Flip were great! Sorry to leave them but unfortunately they do not do Fibre.
Pros
Great helpdesk. No billing issues. Never had a connection issue. Loved the emailed landline voice messages.
Cons
None
Showing 1-5 of 99 items.
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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3 Great Offers
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Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
UNLIMITED BROADBAND 
From $59.99/mth
On the Broadband Bundle plan 
T&Cs & $14.99 P&H apply
UNLIMITED BROADBAND
From $59.99/mth
On the Broadband Bundle plan
T&Cs & $14.99 P&H apply
Join on an eligible broadband plan from $69/month. Available for Endless mobile customers when you BYO modem. Limited time only. Terms and exit fees apply.
Join on an eligible broadband plan from $69/month. Available for Endless mobile customers when you BYO modem. Limited time only. Terms and exit fees apply.