Leave a review about Flip

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Best Copper / DSL Broadband Provider

Flip Broadband is one of the new breed of NZ broadband providers. Flip Broadband say that they do the same thing differently giving you cheap and reliable broadband plans whilst looking to keep the other NZ broadband providers on their toes.

Flip Broadband provide only a few different broadband plans as they like to keep things simple. 

Flip Broadband don't yet offer Flip Ultrafast Fibre Broadband but they do have different broadband plans with different data limits and variable speeds. Flip offer all different types of broadband connection, Flip Fast Broadband or Flip Very Fast Broadband - even the broadband plan names are simple at Flip internet.

Flip Broadband also offer two great value adds. You can get FREE NATIONAL CALLING for one hour at a time which then costs 20c p/min after that... or just hang up before the hour is up to avoid paying the per minute charge.  Or you can select FREE 60 CARRY OVER MINUTES.  The carry over minutes don't expire for a whole year and can be used to call 85 destinations including New Zealand mobile phone numbers.

At Broadband Compare we list and compare Flip broadband plans alongside the other broadband providers in New Zealand. Flip Internet provides broadband internet just like the big telcos, except at Flip Internet the big difference is they give it to you with no contracts, carry over data and leading online support.

Flip broadband focus their customer service and broadband support around their online system.  To keep costs low and simple, Flip broadband have invested a lot of time making sure everything is at your fingertips in their online support system. Flip Internet only provide phone support for Technical Issues – 10am to 7pm, every day of the week.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.6
Reliability 5.5
Speed 5.4
Support 4.9
Features 5.5
Value 6.0
Average from 76 reviews
Showing 26-30 of 81 items.
2018-05-07 07:30:18
Iwei 2.0
Good value for the first month only by using promo code.
Super slow ADSL.
Pros
Promo code
Cons
Speed, Support service
2018-05-03 22:17:09
Marie Taylor 2.0
No customer service support. Lots of issues with speed and it dropping out. Had to replace cords and modem twice in one year- and still have problems. Wouldn't recommend
Pros
Initially they were good- nice customer care- but they don't seem to have that anymore
Cons
Bad speed, no support, no hold option, monthly billing in advance- no partial months for cancelation
2018-04-03 10:42:05
Pattabhiraman 7.0
Very slow
Pros
service is good
Cons
whatever they help the speed is not increasing. their supplied modem/router is very bad
2018-04-01 02:27:22
Joe 5.2
Great value, terrible support and help desk
Pros
Value
Cons
Lack.of support or technical knowledge
2018-03-24 01:52:13
Brendon 1.0
Worst company I have ever dealt with. Impossible to get hold of anyone useful. They will do everything they can to avoid helping you but will still steal your $ as they r nothing but criminals. I hope their entire management team gets cancer and dies
Pros
None
Cons
They lie. Have no respect for their customers. Ignore emails. No way to contact them directly. Basically they completely suck. I warn everyone I know to avoid them like the plague they r
Showing 26-30 of 81 items.
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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