Average from 48 reviews
Flip Broadband is one of the new breed of NZ broadband providers. Flip Broadband say that they do the same thing differently giving you cheap and reliable broadband plans whilst looking to keep the other NZ broadband providers on their toes.
Flip Broadband provide only a few different broadband plans as they like to keep things simple.
Flip Broadband don't yet offer Flip Ultrafast Fibre Broadband but they do have different broadband plans with different data limits and variable speeds. Flip offer all different types of broadband connection, Flip Fast Broadband or Flip Very Fast Broadband - even the broadband plan names are simple at Flip internet.
Flip Broadband also offer two great value adds. You can get FREE NATIONAL CALLING for one hour at a time which then costs 20c p/min after that... or just hang up before the hour is up to avoid paying the per minute charge. Or you can select FREE 60 CARRY OVER MINUTES. The carry over minutes don't expire for a whole year and can be used to call 85 destinations including New Zealand mobile phone numbers.
At Broadband Compare we list and compare Flip broadband plans alongside the other broadband providers in New Zealand. Flip Internet provides broadband internet just like the big telcos, except at Flip Internet the big difference is they give it to you with no contracts, carry over data and leading online support.
Flip broadband focus their customer service and broadband support around their online system. To keep costs low and simple, Flip broadband have invested a lot of time making sure everything is at your fingertips in their online support system. Flip Internet only provide phone support for Technical Issues – 10am to 7pm, every day of the week.
The finalists in the Best Copper / DSL Broadband Provider category of the Broadband Compare Awards 2017 have been named.
Whanganui broadband is going to get an even better fibre broadband upgrade. The UFB initiative in Whanganui is already complete so Ultra Fast Fibre are about to give Whanganui some of the fastest internet speeds in NZ… a gigabit!
Hawera fibre broadband is about to get a whole lot quicker. Hawera is going to get an amazing Gigabit fibre broadband residential connection. The UFB initiative in Hawera is already complete so Ultra Fast Fibre are about to give Hawera some of the fastest internet speeds in NZ
New Plymouth internet plans are about to hit a Gigabit! New Plymouth is getting even better fibre internet connections. The UFB initiative in New Plymouth is already complete so Ultra Fast Fibre are about to give New Plymouth some of the fastest internet speeds in NZ
Tauranga fibre broadband is going Gig! Tauranga is going to get an even better fibre connection. The UFB initiative in Tauranga is already complete so Ultra Fast Fibre are about to give Tauranga some of the fastest internet speeds in NZ
Average from 48 reviews
Brendan Douglas10th November 2017
These guys are friendly helpful and cost effective.
Sandra Moke31st October 2017
The only reason I am changing is to get Fibre. Have been with Flip 5 years awesome service, only not offering Fibre
Online interaction and No contract
Robyn30th October 2017
Flip Broadband are useless they wouldnt even tell me how to update my modem. They have no support you cant find a contact number for them and the actual speed of the internet is rubbish
Phil27th October 2017
not bad value, but speed drops to veeery slow quite regularly. I'm in Auckland
ok value. free national calls
I've called Flip several times when speed drops, they do nothing but get me to check connections in my house, reboot router...etc and it doesn't fix anything. Real frustrating when I know nothing is wrong at my end but ...read more
Robert Burns24th October 2017
they are ok,but im paying for VDSL2+ and im getting slow speeds,very hard to stream anything...very dissapointed.
Raymond Connolley24th October 2017
Good Value for unlimited Naked Broadband
Stephen McAtamney24th October 2017
Good steady provider.
Good, when dealing with the right staff
When I first connected at a dwelling in Gloucester Street Christchurch, the female staff member made things incredibly difficult. She said I had to provide a 'Google Map' location, when the large house I lived in was in ...read more
dan22nd September 2017
dont value long term customers
nothing springs to mind
foreign call centre
Jimmy22nd September 2017
Been on a 12 months contract and cancelled, charged for a termination fee even with confirmation with their support team. Never use this company again.
Lack of support and response
Nish17th September 2017
Has worked well since I switched to Flip few months ago.
Great customer support!
Ran out of data mid-billing cycle so I wanted to goto unlimited package. They gave away free 45GB to get me through this billing cycle so I could change to unlimited from next cycle.
None so far.