Leave a review of Compass

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Compass is a kiwi-owned, kiwi-operated company with every part of the business right here in NZ. Our call centre is here, our engineers are here, and we are all here for you. Customer Service is very important to us. We work hard to ensure your new connection with Compass goes smoothly and you continue to receive awesome service. We are big enough to make a difference, and small enough to care. Although we own and run our own network, we wouldn’t be here without our customers, so your problems are ours and we aim to fix them quickly - no matter how small.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.6
Reliability 5.8
Speed 6.1
Support 4.7
Features 5.6
Value 5.6
Average from 22 reviews
Showing 21-22 of 22 items.
2016-11-16 14:52:16
boris 1.6
had speed issues for 6 months in a row, disconnected
Pros
was $5 cheaper than slingshot in 2015
Cons
absolute worst provider
2016-11-04 01:54:23
Portia 7.8
Recently moved to a Compass Fibre plan after being on Compass ADSL. Saved $50 through Broadband Compare using the code. Free modem and install etc so a good plan for me.
Pros
Reliable, great communication during the sign up process and continuous contact at all stages of Fibre install - since in, speeds are great, upload in particular I'm happy with
Cons
I did lose internet one afternoon... it just dropped out and my Chorus Fibre box got a scary red light... did some home reset, tun on and off etc but no joy. Hour or so later I called up Compass support, answered very quickly and gave some suggestions to fix and resolved whilst on the phone. The negative was the drop out (although seems this was Chorus fault) but the support was great ...read more
Showing 21-22 of 22 items.
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Oct 27, 2016
Latest news on BroadbandCompare.co.nz 27.10.2016
Latest news on BroadbandCompare.co.nz 27.10.2016 Today we have updated plans for: ·   
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3 Great Offers
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Neon & Amazon Prime Video for 6 months
PLUS a month’s FREE broadband
And Black Friday Exclusive $150 Credit
Ts&Cs apply
Neon & Amazon Prime Video for 6 months
PLUS a month’s FREE broadband
And Black Friday Exclusive $150 Credit
Ts&Cs apply
Black Friday Exclusive $69.95/m 
plus $50 credit and FREE modem.
Unlimited Fibre100, ADSL & ADSL.
12-month term. T&Cs apply. Exp 30/11
Black Friday Exclusive $69.95/m
plus $50 credit and FREE modem.
Unlimited Fibre100, ADSL & ADSL.
12-month term. T&Cs apply. Exp 30/11
Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply