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Leave a review of Compass

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Compass is a kiwi-owned, kiwi-operated company with every part of the business right here in NZ. Our call centre is here, our engineers are here, and we are all here for you. Customer Service is very important to us. We work hard to ensure your new connection with Compass goes smoothly and you continue to receive awesome service. We are big enough to make a difference, and small enough to care. Although we own and run our own network, we wouldn’t be here without our customers, so your problems are ours and we aim to fix them quickly - no matter how small.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 3.9
Reliability 3.9
Speed 4.7
Support 2.5
Features 4.5
Value 4.2
Average from 13 reviews
Showing 6-10 of 13 items.
2018-06-26 21:55:04
Ginny 8.4
Great to know those with bad credit can always still access the Internet with companys like you
Pros
Sweet
Cons
No bad comments here
2017-08-25 08:36:04
Alex 4.0
When we moved to the new house it was nightmare. We moved and then wait 1 month to be connected.
Pros
Not the highest price, free modem.
Cons
Very bad supporting.
2017-08-16 02:46:52
J Qin 5.4
Recently had an outage for my copper telephone line. It's been more than 3 weeks and it has not been fixed.
2017-07-27 02:57:40
Dave 2.4
Awful connection - no contact by email or chat other than telephone who pass from dept. to dept.
Funny how they can do that ok when buying. My guess is that they don't want anything bad put in writing as the majority of support converse would compromise them.
Such a shame as could easily be a much more successful company
Pull you socks up Compass!! You just lost another customer
Pros
None
Cons
Dreadful connection and service yet they call it a Communications Company!
Avoid, Avoid,Avoid
2017-05-16 03:20:30
Meg 3.4
Worst support service I've ever encountered - everytime I called I'd get transferred through three separate departments and still end up with someone who couldn't solve the problem. Our internet once cut out for a full 24 hours before they addressed it, and additionally they had us locked into a plan and wanted to charge us exorbitant fees to leave it
Showing 6-10 of 13 items.
Oct 13, 2016
Latest news on BroadbandCompare.co.nz 13.10.2016
Latest news on BroadbandCompare.co.nz 13.10.2016 Today we have updated plans for:
Whanganui fibre broadband plans
Aug 25, 2016
Whanganui fibre broadband plans
Whanganui broadband is going to get an even better fibre broadband upgrade.  The UFB initiative in Whanganui is already complete so Ultra Fast Fibre are about to give Whanganui some of the fastest internet speeds in NZ… a gigabit!
Hawera fibre broadband plans
Aug 25, 2016
Hawera fibre broadband plans
Hawera fibre broadband is about to get a whole lot quicker.  Hawera is going to get an amazing Gigabit fibre broadband residential connection.  The UFB initiative in Hawera is already complete so Ultra Fast Fibre are about to give Hawera some of the fastest internet speeds in NZ
New Plymouth fibre broadband plans
Aug 25, 2016
New Plymouth fibre broadband plans
New Plymouth internet plans are about to hit a Gigabit!  New Plymouth is getting even better fibre internet connections.  The UFB initiative in New Plymouth is already complete so Ultra Fast Fibre are about to give New Plymouth some of the fastest internet speeds in NZ
Tauranga fibre broadband plans
Aug 25, 2016
Tauranga fibre broadband plans
Tauranga fibre broadband is going Gig!  Tauranga is going to get an even better fibre connection.  The UFB initiative in Tauranga is already complete so Ultra Fast Fibre are about to give Tauranga some of the fastest internet speeds in NZ
Tokoroa fibre broadband plans
Aug 25, 2016
Tokoroa fibre broadband plans
Tokoroa fibre broadband is hitting Gigabit speeds!  Tokoroa is going to get an even better fibre connection.  The UFB initiative in Tokoroa is already complete so Ultra Fast Fibre are about to give Tokoroa some of the fastest internet speeds in NZ
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