Win FREE broadband for 12 months with MyRepublic and Broadband Compare

Leave a review about Compass

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Compass is a kiwi-owned, kiwi-operated company with every part of the business right here in NZ. Our call centre is here, our engineers are here, and we are all here for you. Customer Service is very important to us. We work hard to ensure your new connection with Compass goes smoothly and you continue to receive awesome service. We are big enough to make a difference, and small enough to care. Although we own and run our own network, we wouldn’t be here without our customers, so your problems are ours and we aim to fix them quickly - no matter how small.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 4.2
Reliability 5.0
Speed 5.4
Support 3.4
Features 5.1
Value 5.1
Average from 8 reviews
Showing 1-5 of 10 items.
2019-01-23 15:42:42
Rob 2.2
Been with them for a few months then had to move house so was a good opportunity cancel their services. Expect long wait times on hold, and them not replying to emails or requests.
Pros
Once you get connected it's fine.
Cons
Good luck if you ever need help, lack luster customer service.
2018-12-07 17:23:30
Robbie Semu 1.2
Worse internet service. Not happy at all. I’m leaving this company and will be fighting the exit fee I will refuse to pay. Internet cuts out, Sales reps give you false information. No one rings u back. Your waiting for ages to talk to someone. Very unhappy customer.
Pros
No pros
Cons
Too long to list.
2018-06-26 21:55:04
Ginny 8.4
Great to know those with bad credit can always still access the Internet with companys like you
Pros
Sweet
Cons
No bad comments here
2017-08-25 08:36:04
Alex 4.0
When we moved to the new house it was nightmare. We moved and then wait 1 month to be connected.
Pros
Not the highest price, free modem.
Cons
Very bad supporting.
2017-08-16 02:46:52
J Qin 5.4
Recently had an outage for my copper telephone line. It's been more than 3 weeks and it has not been fixed.
Showing 1-5 of 10 items.
Trees or Wifi?  Changes to how you ‘log’ on with rural broadband.
Sep 18, 2018
Trees or Wifi? Changes to how you ‘log’ on with rural broadband.
It's Sep-Timber for trees as the High Court in Auckland rules that property owners can be forced to trim or remove trees that are blocking their neighbours' broadband reception.
Compass Communications has launched Pre Pay Broadband
Apr 19, 2018
Compass Communications has launched Pre Pay Broadband
Compass Communications has launched Pre Pay Broadband.
Family Filter
Nov 14, 2017
Family Filter
Family Filter is a provider’s tool to defend your internet connection from inappropriate/harmful content. It is one of the easiest ways for parents to safeguard their kids online.
Best Student Broadband Plans
Feb 6, 2017
Best Student Broadband Plans
Students in New Zealand need fantastic broadband to make the most of time at Uni.  Whether that is online research or online gaming these are the best student broadband deals for 2017.  
Auckland Fibre Broadband Competition
Dec 1, 2016
Auckland Fibre Broadband Competition
As if you needed another reason to switch to Fibre NOW if you live in Auckland... but here is one just in case!
Oct 27, 2016
Latest news on BroadbandCompare.co.nz 27.10.2016
Latest news on BroadbandCompare.co.nz 27.10.2016 Today we have updated plans for: ·   
Login
×
Log in with
Sign up for free NZ Compare account
×
Log in with
3 Great Offers
×
offer
LIMITED TIME OFFER!
CALL NOW 0508 22 66 72
SIGN UP TODAY!
offer
***WIN WIN WIN WIN***
FREE Broadband for a year!
Complete our short survey
offer
SPECIAL OFFER
Unlimited broadband bundle
from $59.99/month