Leave a review of 2degrees

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Terms of Use and Privacy Policy apply

 
provider_badges_2.png
 

Two Degrees Mobile Limited (as we are officially known) is New Zealand's newest full service telecommunications provider. 

Back in the 90s a visionary group of Maori challenged the crown through the Treaty of Waitangi and won the rights to 3G spectrum. Despite financial and regulatory adversity a Maori Trust (Hautaki) was established with the challenge of launching New Zealand’s third mobile network. 

Tex Edwards founded 2degrees in February 2001 and provided initial capital.  Later that year investments were made by Strive Masiyiwa’s Econet Wireless group and shortly afterwards the pan-Maori trust Hautaki.

After successfully advocating for critical regulatory realignment the company was fully capitalised in 2007 and construction of its mobile network began.

We commercially launched in 2009, significantly lowering the cost of mobile for Kiwis.

Tex Edwards sold his interests in 2degrees in 2016 after some 15 years of support for the company including as a senior executive, director and founding shareholder.

Since our launch we’ve been busy. We have the backing of a unique partnership of international and Kiwi investors that have enabled us to build a brand new mobile network, helping us to cover 98.5% of the places Kiwis live and work. In March 2015 we also acquired NZ's fourth largest ISP, and now offer broadband services as well as mobile to Kiwis across the country.

We've put in place a great team, led by our CEO Stewart Sherriff and an internationally experienced management team which has a wealth of experience in building and delivering excellent mobile telecommunication networks and services.

We all really believe in what we are trying to accomplish for our customers and New Zealand. We’ve even been lucky enough to be recognised for it along the way, with a number of awards for our customer service over the years.

And this is just the beginning...

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW
Total: 5.8
Reliability 5.6
Speed 5.8
Support 4.8
Features 5.4
Value 5.1
Average from 174 reviews
Showing 111-115 of 174 items.
2019-01-29 21:51:17
Robyn Broughton 2.8
I think their modem Fritzbox 7560 is rubbish. Drops out all the time and the range is about 5 mts. Have rung them numerous times lots of checking and fiddling with cables etc but no change and that's with fibre!
Pros
none
Cons
crappy modem, ineffective customer service, drops out all the time
2019-01-23 16:33:34
Back 2.4
Never deliver on any promises
Pros
Cons
Shifty
2018-12-29 21:05:35
Stephan Hughson 8.8
Really good, no issues at all. Only leaving because I can get a better deal elsewhere.
Pros
$10 a month off if you have a 2degrees phone.
Reliable.
Good support.
Cons
None really apart from feeling that I could get a better deal elsewhere (then confirming that I could!).
2018-12-25 09:52:50
Pritika singh 1.0
Worst network ever. Since I have signed up with 2 degrees I have changed the modem many times. They don’t have other options if u your wifi and calls are not working. I regret shifting from spark. Spark gives u data and all your calls are transferred to your mobile so that customers are always provided with the service because we pay full bills. 2 degrees will still charge you though ur broadband is working or not. Totally not happy
Pros
Looks like they send old moderms that’s y we always have a problem
Cons
Customer service is useless. They can see in their system that internet is not working but wausting our time on laptop and trying to change wires and jackpoints.
2018-12-23 17:50:08
Priya 1.6
We have been using 2 degrees from last 5 years for mobile network and broadband. But now when we have shifted to a new house and due to some reason we changed to a different broadband provider, 2 degrees is overcharging us. We rang 2 degrees for their help when we couldnt connect to the internet for our remaining plan days, they sent their technician and problem was found in their modem. After a few days they told us that we had to pay $115 as the technician fee. They did not even care about our loyalty towards them for so many years. I would rate their service at zero and would not recommend it to anyone. ...read more
Showing 111-115 of 174 items.
Best Broadband Providers 2019
18/11/2019
Who are the best broadband providers for 2019?
Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.
Share No Evil
27/03/2019
Share No Evil browser extension launches to tackle online terror in NZ
NZ Compare is proud to support Share No Evil.  Share No Evil is a movement to make sharing terrorist content culturally unacceptable in Aotearoa.  With the tap of a button, people can take a small step to help starve terrorism of the oxygen it needs to survive.
2degrees promise no price rise 2019
9/03/2019
2degrees promise residential broadband customers: “no price rise in 2019”
2degrees promise residential broadband customers that they won’t face a price rise in 2019. Compare 2degrees plans with Broadband Compare. 
Best Customer Support Broadband Compare Awards 2017 - Finalists
21/09/2017
Best Customer Support Broadband Compare Awards 2017 - Finalists
The finalists in the Best Customer Support category of the Broadband Compare Awards 2017 have been named.
11/09/2017
ADSL broadband speed report September 2017
We all know how confusing it is that ISPs advertise the same speeds... but are their speeds actually the same?  According to the latest ADSL Truenet.nz report, the speed differences for NZ websites continue to show a wide spread on ADSL providers.  
VDSL broadband speed report September 2017
11/09/2017
VDSL broadband speed report September 2017
Looking for a VDSL connection?  Make sure you are on the best VDSL connection delivering the best VDSL speeds for your money.  Read all about the performance of VDSL internet providers in NZ.
Login
×
Log in with
Sign up for free NZ Compare account
×
Log in with
3 Great Offers
×
Switch to Sky Broadband Today!
Limited Time Offer: 50% Off
Offer ends 30 April 2024.
T&Cs apply.
Switch to Sky Broadband Today!
Limited Time Offer: 50% Off
Offer ends 30 April 2024.
T&Cs apply.
Ziggy LOVES native trees. Zeronet LOVES happy customers.
So… sign up for 6 months half price internet* and they’ll also plant 5 trees for Ziggy. Win-win!
Ziggy LOVES native trees. Zeronet LOVES happy customers.
So… sign up for 6 months half price internet* and they’ll also plant 5 trees for Ziggy. Win-win!
Unlimited Fibre Broadband from $70/m
Plus 6 months Prime Video free
Say whaaaaaaat!! Limited time only. 
T&Cs apply.
Unlimited Fibre Broadband from $70/m
Plus 6 months Prime Video free
Say whaaaaaaat!! Limited time only.
T&Cs apply.