Leave a review of 2degrees

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Two Degrees Mobile Limited (as we are officially known) is New Zealand's newest full service telecommunications provider. 

Back in the 90s a visionary group of Maori challenged the crown through the Treaty of Waitangi and won the rights to 3G spectrum. Despite financial and regulatory adversity a Maori Trust (Hautaki) was established with the challenge of launching New Zealand’s third mobile network. 

Tex Edwards founded 2degrees in February 2001 and provided initial capital.  Later that year investments were made by Strive Masiyiwa’s Econet Wireless group and shortly afterwards the pan-Maori trust Hautaki.

After successfully advocating for critical regulatory realignment the company was fully capitalised in 2007 and construction of its mobile network began.

We commercially launched in 2009, significantly lowering the cost of mobile for Kiwis.

Tex Edwards sold his interests in 2degrees in 2016 after some 15 years of support for the company including as a senior executive, director and founding shareholder.

Since our launch we’ve been busy. We have the backing of a unique partnership of international and Kiwi investors that have enabled us to build a brand new mobile network, helping us to cover 98.5% of the places Kiwis live and work. In March 2015 we also acquired NZ's fourth largest ISP, and now offer broadband services as well as mobile to Kiwis across the country.

We've put in place a great team, led by our CEO Stewart Sherriff and an internationally experienced management team which has a wealth of experience in building and delivering excellent mobile telecommunication networks and services.

We all really believe in what we are trying to accomplish for our customers and New Zealand. We’ve even been lucky enough to be recognised for it along the way, with a number of awards for our customer service over the years.

And this is just the beginning...

** NOTE: The above information has been provided by the ISP or reproduced from their website **

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Total: 5.8
Reliability 5.6
Speed 5.8
Support 4.8
Features 5.4
Value 5.1
Average from 174 reviews
Showing 31-35 of 174 items.
2022-08-24 07:16:16
Lorraine Harrington 1.0
Day 7 and still waiting for you to either contact me or set up my Broadband, it's still disconnected. How much longer do I have to wait 2degrees your customer service is piss poor!
Pros
there are none
Cons
The worst customer experience I have ever had to deal with
2022-08-23 07:41:46
Lorraine Harrington 1.0
I signed up for broadband on the 17 August 2022 as I moved house and don't have fibre, I was assured they could give me broadband, first modem didn't work, 2nd modem isn't working as they still have the sim card # on my account from the first modem, no one seems to give a shit, today is the 23rd August and I'm still waiting, I'm suppose to be working from home, but can't. The people in the shop in Napier don't want to know, they say they did everything right, the guy on the phone is saying something different, I just want the bloody thing to start working!! Your not getting paid until you get it working. ...read more
Pros
There are no pros for this company
Cons
Worst customer service experience ever
2022-07-07 20:50:22
Manoj And Swathi Bellam 8.4
So far having the Best Experience, most reliable and Value for Money!! Thanks for connecting us
2022-03-20 14:39:39
slammy 7.6
Been with 2 degrees for a few years and basically no issues with customer service or connection. I notice new customers get it $10 cheaper than us so I'll be seeing what they can offer us or leaving to Skinny or Contact.
Pros
Good speed. Good customer service. Very reliable connection, never cut out.
Cons
Could be cheaper.
2022-03-19 14:57:38
Alejandro Velisunda Opena 8.6
Signal is mint @2degrees
Pros
And the support crew are very helpful
Cons
Not see here…
Showing 31-35 of 174 items.
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